IT Apprentice

Framatome UK; West of England; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

25 days annual leave

8% employer pension contribution

Employee assistance programme

Job summary

Framatome UK is seeking an IT Apprentice in Avonmouth to learn IT systems, data analysis, and business process improvements while supporting daily activities. The role offers a structured apprenticeship with on-the-job training, formal courses, and mentorship from experienced professionals.

You will gain exposure to technical support, system administration, data management, and reporting, working closely with IT and business teams as part of a developing career path.

Qualifications

• GCSEs including English and Maths or equivalent qualification.
• Excellent verbal and written communication.
• Logical, analytical approach to problems.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Motivation to learn, adapt and take initiative.
• Able to work in a team and independently.
• Basic understanding of IT concepts (networks, operating systems).
• Interest in how businesses operate and in business processes.
• Experience with any programming language or data analysis tools.

Responsibilities

• Provide first-line IT support and assist with system administration tasks.
• Support data entry, data cleansing and basic report generation.
• Help maintain IT documentation and user guides.
• Assist with hardware/software setup, deployment and inventory management.
• Support process analysis to identify efficiency improvements.
• Assist project managers with administrative tasks and scheduling.
• Contribute to collection and analysis of business data for decision-making.
• Liaise between IT and business teams to translate technical concepts.

Skills

Communication

Problem-solving

Teamwork

Motivation

Basic IT concepts

Business processes

Programming/data analysis tools

Data analysis tools

Independent work

Education

GCSEs incl English & Maths or equivalent

Tools

Microsoft Office

Programming language experience

Data analysis tools

Job description

We have an exciting opportunity to join our IT here at Framatome UK!

Energise Your Career with Framatome UK – Powering a Safer, Smarter Nuclear Future

We are currently seeking an IT Apprentice to join our team in Avonmouth to support various projects and daily activities, learning foundational skills in IT systems, data analysis, process improvement, and business communication. This is an ideal entry-level position for individuals eager to launch a career at the intersection of technology and business.

What will you be doing?

Within this position you will be responsible for:

• Technical Support: Provide first-line support for IT-related issues, escalating complex problems to senior IT staff.
• System Administration Support: Assist with basic system maintenance, user account management, and software installations.
• Data Management: Support data entry, data cleansing, and basic report generation from various business systems.
• Documentation: Help maintain IT documentation, including user guides, process flows, and system configurations.
• Hardware & Software: Assist with the setup, deployment, and inventory management of IT hardware and software.
• Process Analysis: Support the analysis of existing business processes, identifying areas for efficiency and improvement.
• Project Support: Assist project managers with administrative tasks, scheduling, and tracking project progress.
• Data Analysis: Contribute to the collection and analysis of business data to support decision-making.
• Stakeholder Communication: Facilitate communication between IT and business departments, translating technical concepts into business terms and vice-versa.
• Reporting: Prepare and present basic business reports and dashboards.

What are we looking for?

• Education: Minimum of [Specify Qualification, e.g., 5 GCSEs at Grade 4 (C) or above, including English and Maths, or equivalent vocational qualification].
• Communication: Excellent verbal and written communication skills, with the ability to articulate ideas clearly.
• Problem-Solving: A logical and analytical approach to problem-solving.
• Computer Literacy: Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Motivation: A strong desire to learn, adapt, and take initiative.
• Teamwork: Ability to work effectively as part of a team and independently.
• Basic understanding of IT concepts (e.g., networks, operating systems).
• Familiarity with business processes or an interest in how businesses operate.
• Experience with any programming language or data analysis tools.

The successful candidate will undertake a structured apprenticeship program, leading to a recognised qualification. This will include a blend of on-the-job training, formal courses, and mentorship from experienced professionals. Opportunities for continuous professional development will be provided.

Benefits we offer:

• 25 days annual leave per year rising by 1 day for every 2 years worked (max 30 days) + Bank Holidays
• 8% employer pension contribution with employee 1% contribution (salary sacrifice)
• Employee assistance programme (EAP)

Our benefits package also includes

• Individual and family private health care
• Dental insurance – individual cover
• Cashplan – Level 2 cover - individual and family cover
• Life assurance (4x salary)
• Income Protection
• Professional Body Membership
• Tusker Electric car scheme (salary sacrifice)
• Cycle to Work scheme (salary sacrifice)
• Babbel – learn a new language and Generous family leave.

At Framatome we are a global leader in nuclear energy, recognised for delivering innovative, value-added technologies that design, build, maintain, and advance the world’s nuclear fleet. With 22,000 employees in over 70 locations worldwide, we provide components, fuel, and control systems for nuclear power plants, along with a full suite of reactor services — all focused on improving safety, performance, and sustainability.

Backed by EDF Group (80.5%) and Mitsubishi Heavy Industries (19.5%), we’re driving the future of clean energy. Here in the UK, our team is now over 500 strong — and growing. As we expand our service offerings across the UK nuclear industry, we’re aiming continuing our growth journey.

Now’s your chance to join a company that’s shaping the energy transition — where your expertise will matter, your growth will be supported, and your work will help power generations to come.