IT Apprentice

TN United Kingdom; Sittingbourne; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a rapidly growing IT company in Kent as an IT Apprentice! This role offers the opportunity to learn from experienced team members while gaining hands-on experience in troubleshooting and resolving IT issues. You'll be trained in various IT systems, including Active Directory and Microsoft Exchange, and work towards a Level 3 qualification as an Information Communications Technician. With a supportive environment and a commitment to training, this apprenticeship could be the start of a rewarding IT career. If you are enthusiastic and eager to learn, we want to hear from you!

Qualifications

• Enthusiasm and commitment to learn are essential for this role.
• GCSE or A Level in IT is advantageous but not required.

Responsibilities

• Answering calls and emails from clients to resolve IT issues.
• Learning to configure and maintain IT systems and equipment.

Skills

Enthusiasm for IT

Problem-solving

Communication Skills

Education

GCSE in IT

A Level in IT

Tools

Active Directory

Microsoft Exchange & 365

VMware

vSphere

HyperV

Switches

Routers

Firewalls

SANs

Microsoft Servers

Job description

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Build your IT career at the fastest growing IT company in Kent

As an IT Apprentice you will be joining our First Line team, who are responsible for answering calls and emails from our clients

You’ll sit with experienced members of the team who will give you tasks to do and teach you about our clients systems, and how to resolve their IT problems.

During your apprenticeship you will be answering the phone and resolving issues yourself. You will be using the IT knowledge that you will gain at college, on the job, and through our internal training programme.

You’ll also visit London sites , helping with office moves and projects as they come up. Our goal is to give you the training you need to earn a place on our first line team.

You’ll be trained by our internal trainer in a block learning format, and within 12 months, gain a Level 3 qualification as an Information Communications Technician.

While in the role you will gain exposure to:

• Active Directory
• Microsoft Exchange & 365
• Microsoft Servers
• Virtualisation (VMware, vSphere, HyperV)
• Office Operation Systems

You will learn how to configure & maintain:

• Switches
• Routers
• VLANs
• Firewalls
• SANs
• Servers
• PCs

We have a track record of apprentices staying with us for the long run and establishing their careers.

It is advantageous to have a GCSE or an A Level in IT, but not essential. What’s most important is your enthusiasm and commitment to learn.

If you would like to apply then Please click ‘apply now’. We would love to see your cv.