IT Applications Manager: Optimize Critical Apps & ITIL

Planet Recruitment; Witney; Presencial; GBP 55.000 - 75.000; Jornada completa

Descripción de la vacante

Planet Recruitment in Witney, Oxfordshire, is seeking an IT Applications Manager to support and evolve its business-critical systems. The role combines technical oversight with continuous improvement and strong stakeholder engagement to ensure applications align with business processes and ITIL practices.

The successful candidate will lead application support, manage incidents and changes, and collaborate with internal teams and external providers to drive system enhancements while ensuring data

Formación

• Strong experience supporting and configuring enterprise or business-critical applications.
• Understanding of application architecture, databases, APIs, and integrations.
• Knowledge of ITIL processes, especially change, incident, and problem management.
• Familiarity with SQL, reporting tools, and data analysis techniques (desirable).
• Understanding of data governance principles and best practices.

Responsabilidades

• Ensure the stability, performance, and availability of business-critical applications
• Lead application support, configuration, and ongoing optimisation initiatives
• Manage incidents, changes, and problem resolution in line with ITIL best practices
• Work closely with internal teams and third-party providers to drive system improvements
• Support data integrity, governance, and reporting requirements across the business
• Manage and support integrations between applications, databases, and external systems.
• Act as the technical owner for assigned business-critical applications.

Conocimientos

IT Applications management

ITIL / ITSM

Stakeholder engagement

SQL & data reporting

Herramientas

SQL

APIs & integrations

Data governance

Reporting tools

Descripción del empleo

Planet Recruitment in Witney, Oxfordshire, is seeking an IT Applications Manager to support and evolve its business-critical systems. The role combines technical oversight with continuous improvement and strong stakeholder engagement to ensure applications align with business processes and ITIL practices.

The successful candidate will lead application support, manage incidents and changes, and collaborate with internal teams and external providers to drive system enhancements while ensuring data