IT Application Support Technician

northants-chamber; Milton Keynes; On-site; GBP 35,820 - 43,780; Full time

Benefits offered by this job

25 days holiday + 8 bank holidays

Career development

Cycle to Work Scheme

Company Pension

Job summary

A leading global engineering firm is seeking an IT Application Support Technician for their Milton Keynes office. This shift-based position involves supporting automated warehouse systems, troubleshooting technical issues, and ensuring system stability. Candidates need a BSc in Computer Science or related field and strong SQL database knowledge. The role offers 25 days holiday plus bank holidays, along with career progression opportunities.

Qualifications

• Hands-on technical role with career progression.
• Experience working with SQL databases essential.
• Ability to troubleshoot and resolve technical issues.

Responsibilities

• Troubleshoot and resolve issues with Warehouse Management Systems.
• Monitor server availability and perform system updates.
• Design and run test scenarios to identify software faults.

Skills

SQL databases

Java or other object-oriented languages

Analysing technical data

Excellent communication

Problem-solving

Education

BSc / HND / HNC in Computer Science, IT Engineering or related discipline

Job description

IT Application Support Technician Shift-Based, Days & Nights | Milton Keynes Office Based | Salary £39,800

Shift-Based | Site-Based | Days & Nights

We are thrilled to be recruiting for an IT Application Support Technician on behalf of a global leader in engineering and automation, based in Milton Keynes.

If you’re looking for a hands‑on technical role that offers both challenge and career progression—this could be your next big move!

Why Join?

• 25 days holiday + 8 bank holidays
• Career development and progression opportunities
• Cycle to Work Scheme
• Company Pension

About the Role:

You will play a key role in supporting highly automated warehouse systems, working in a fast‑paced environment where reliability is everything.

Responsibilities

• Troubleshoot and resolve issues with Warehouse Management and Material Flow Systems
• Monitor server availability and perform system updates
• Design and run test scenarios to identify software faults
• Produce system documentation, user guides, and support reports
• Work closely with internal teams and end‑users to ensure system stability and uptime

What You’ll Need:

• BSc / HND / HNC in Computer Science, IT Engineering, or related discipline
• Strong knowledge of SQL databases (Oracle, MySQL, SQL Server)
• Experience with Java or other object‑oriented languages is advantageous
• Ability to analyse technical data, solve problems and work independently
• Excellent communication and documentation skills
• Willingness to work on a rotating shift pattern, including nights and weekends
• Ability to work on‑site and travel occasionally to other locations