IT Application Administrator

LabCorp; Harrogate; On-site; GBP 30,000 - 45,000; Full time

Job summary

Labcorp is seeking an IT Application Administrator to provide technical support to our Chemistry solutions teams. The role involves managing application administration, issue resolution, and user access within a collaborative environment. Candidates should have laboratory experience and strong computing skills, along with career development opportunities and competitive benefits.

Benefits

Competitive salaries

Excellent benefits including above market pension scheme

No mandatory weekends or evenings

Career development opportunities

Qualifications

• Experience in laboratory roles, ideally in supporting IT systems.
• Good computing skills are essential.
• Experience in regulated environments is preferred.

Responsibilities

• Acting as an application SME resource for end users.
• Providing technical troubleshooting support and issue resolution.
• Managing user access to the application.

Skills

IT Support

Problem Solving

Technical Troubleshooting

Communication

Education

Previous laboratory experience

Experience with regulated environments

Job description

Do you have previous work experience within a laboratory?

Do you have experience supporting IT within the labs or have an interest in computing?

Then we have the role for you!

The Role:

We are currently recruiting for an IT Application Administrator to join our team, at our site in Harrogate or York, North Yorkshire. You will be responsible for providing technical computer support to our Chemistry solutions teams in Molecular BioA and CMC, including problem solving, tracking and issue resolution. The position will include application administration support for all of Chemistry Solutions in coordination with multiple Computer Application Support/Application Administrator positions.

You will join a team of 7 people globally, where excellent training and on-boarding will be given to you.

As a leading contract research organization, LabCorp provides comprehensive drug development solutions for a range of industries. We are a global leader in nonclinical safety assessment, clinical trial testing and clinical trial management services. Together with our clients, we support the development of innovative, life-changing treatments.

Job Responsibilities

• Acting as an application SME resource for end users

• Providing technical troubleshooting support and issue resolution for assigned computer applications and associated instruments

• Leading and co-ordinating resolution to technical and business process issues as related to assigned computer applications

• Managing user access to the application including addition, modification, review, and removal of accounts as appropriate

• Participating in validation projects for assigned applications (e.g. requirements analysis, validation and regression testing, process analysis, deployment)

• Validating and performing user testing including the process design tests to challenge the software, and documenting results/installations as required by GLPs and/or SOPs

• Helping to develop efficient and effective processes to ensure good communication between the business units and Information Technology (IT) staff.

• Managing escalation of technical issues to IT and/or application vendors

• Other duties as required

Education:

• Previous experience within a laboratory role, ideally with experience supporting IT systems.

• Good computing skills essential, owing to the nature of the role.

• Previous experience working within a regulated environment.

What Labcorp can offer you:

• Competitive salaries.

• Excellent benefits including above market pension scheme and holiday allowance.

• No mandatory weekends or evenings

• Career development opportunities.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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