IT and Server Support Technician

Equinor ASA; United Kingdom; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company that is leading the charge in energy transition. As an IT and Server Support Technician, you'll play a crucial role in supporting the world's largest offshore wind farm. This position offers the chance to work with cutting-edge technology while ensuring cybersecurity and maintaining critical infrastructure. You'll be part of a dynamic team at the Port of Tyne, contributing to innovative projects and ensuring business continuity. With a focus on personal development and work-life balance, this role promises a fulfilling career in a collaborative and inclusive environment.

Benefits

Comprehensive benefits package

Flexible work arrangements

Global parental leave

Bonus scheme

Pension plan

Qualifications

• Bachelor's degree or equivalent in IT or relevant subject.
• Experience in onsite technical and server support required.
• Fluency in English, both written and oral.

Responsibilities

• Provide hands-on technical support for desktops, laptops, and network equipment.
• Ensure cybersecurity best practices are followed.
• Coordinate with vendors for escalated support and equipment maintenance.

Skills

Technical Installation

Configuration Support

Network Maintenance

Cyber Security Principles

Communication Skills

Education

Bachelor's Degree in IT

Tools

VoIP Systems

LAN Equipment

Job description

IT and Server Support Technician page is loaded

IT and Server Support Technician

Apply locations Port of Tyne, Great Britain time type Full time posted on Posted Yesterday time left to apply End Date: May 26, 2025 (15 days left to apply) job requisition id JR103523

The application window for this role will close on (dd.mm.yyyy):

25.05.2025

To ensure your application is considered, please submit it before this date. Note that the job advert will be removed on the indicated "end date" found on top of the advert.

What does the job involve?

Dogger Bank Offshore Wind Farm is the world’s largest offshore windfarm in construction. It is being developed in 3 phases (A, B and C) with a total of 277 turbines installed across the entire project. The wind farm is located some 100-150 nautical miles southeast of South Shields, covering a total area of over 1500km2. During the operations phase, maintenance of the wind farm will be conducted from 4 Service Operations Vessels (SOVs) each equipped with a Daughter Craft (DC). The O&M Base including the logistics warehouse is located at Port of Tyne, South Tyneside. Adjacent is Equinor’s UK Central Control Room and technical competence center for engineering support. Equinor is the manager for Dogger Bank during the operations phase. For its O&M organisation based from the Port of Tyne we are seeking to expand our team with an IT professional. By joining the Dogger Bank team you will have the opportunity work with internally with Equinor IT teams and cyber security, as well interfacing and managing external support providers. The successful candidates will be based at the O&M Base in the Port of Tyne in the Newcastle area, be required to be part of an on-call rota, when established, and travel to Dogger Bank onshore convertor stations to provide the necessary IT support.

What will my tasks be?

Within this position, your key tasks will be to:

• Provide hands-on technical installation, configuration and support for onsite desktops, laptops, mobile devices, and network equipment, including OT systems as well as monitor and maintain local area network (LAN), internet connectivity, and communication systems (e.g., VoIP, satellite).
• Supporting implementation of (CNI) critical national infrastructure and (OES) operator of essential services requirements for Dogger Bank and ensuring continued asset compliance, reporting and internal / external audits.
• Ensure cybersecurity best practices are followed, including patch management and access control. (Where applicable)
• Maintain and support local server and backup systems where applicable.
• Coordinate with vendors and central IT teams for escalated support and equipment maintenance.
• Maintain asset inventory of all IT equipment, cables, and components on-site, including OT systems and manage all service level agreements ensuring all are documented properly, including incidents, changes, and maintenance are logged.
• Manage and maintain IT/OT equipment and system requirements as necessary for business continuity events and be the IT representative during business continuity events.
• Assist with IT-related tasks during site commissioning or upgrades.
• Support digital innovation projects for Dogger Bank and manage interfacing with IT and OT systems.

Here's what we expect from you:

At Equinor, there are some overall qualities we regard as essential. We want you to identify with the values that guide our decisions and help us succeed and grow: open, collaborative, courageous and caring. We expect you to make safety your priority and to contribute to our zero-harm culture. And for this specific position, we are also looking for:

• Bachelor's or equivalent qualification in IT or relevant subject.
• Relevant experience within onsite technical and server support is required and greater levels of experience can compensate for educational background.
• Experience maintaining local area network (LAN), internet connectivity, and communication systems (e.g., VoIP, satellite) as well as experience Installing, configuring, and troubleshooting software, hardware, and peripheral devices.
• Experience with Cyber Security principles and tools including patch management and access control.
• High level of integrity, demonstrated ability to take initiatives and work independently.
• Result & quality oriented with strong cooperation and communication skills.
• Required to be part of on call rota once established.
• Must be able to obtain UK security clearance.
• Fluency in English both written and oral.
  

What can we offer you?

We want you to have a rewarding and fulfilling work life. That’s why we offer

Not just a job - a career

In Equinor, your development begins on day one. You will build your competence through a wide range of learning activities while being empowered to build your career across multiple disciplines and geographies. Our internal job market allows a wide range of opportunities for development and growth within your own field, or even in other areas you find interesting and relevant.

Attractive rewards

We give you a comprehensive benefits package with a competitive salary, global parental leave, bonus scheme and pension plan.

Wellness and work-life balance

We care about and prioritise our employees’ well-being. We know that for you to be the best version of yourself in the workplace, being able to collect your children, attend a class or simply enjoy social time can be invaluable. That’s why we encourage you to make use of our flexible work arrangements wherever possible.

An inclusive culture

We believe embracing our differences makes us stronger. For us, true inclusion means being able to bring your whole self to work, and for you and everyone else to feel accepted and valued.

Equal opportunities for everyone

Equinor is an equal-opportunity employer.We make all employment decisions, which include hiring, promotion, transfer, demotion, termination, and training, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, veteran status, or any other protected status.

As part of this commitment, reasonable adjustments will be made during the recruitment process for candidates with disabilities or long-term health conditions. If you have any specific requirements, please clarify this in your application and our team will be in contact to see how we can support your needs.

Important notes about the application process

We expect you to openly offer all relevant information about yourself during the recruitment process. Background checks are performed on all final candidates, and all permanent and temporary hires will be screened using relevant sanctions lists to ensure compliance with sanctions laws. When applying for a job in Norway you will be asked for information on affiliation to high-risk countries for a security assessment.

About Equinor

Equinor is an international energy company headquartered in Norway, energising the lives of 170 million people worldwide. Our ambition is to be a leading company in the energy transition and achieve net zero by 2050. Our task is enormous: supplying the world with the energy it needs, while lowering emissions to the atmosphere. To achieve it, we are looking for like-minded people to join our team of 22,000 colleagues working in nearly 30 countries. We’re up for the challenge. Are you?

About us

Equinor is an international energy company energising the lives of 170 million people worldwide. Our ambition is to be a leading company in the energy transition and achieve net zero by 2050. The task is enormous: supplying the world with the energy it needs, while lowering emissions. To achieve this, we are looking for like-minded people to join our team of 22,000 colleagues working in nearly 30 countries.

We’re up for the challenge. Are you?