IPS Subject Matter Expert

Leonardo S.p.A.; Yeovil; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Competitive pension

Mental health support

Learning & development

Flexible benefits

Job summary

Leonardo UK is seeking an experienced Integrated Product Support (IPS) Subject Matter Expert to lead the delivery of accurate technical information and effective In-Service Support for aircraft programmes. You will guide IPS teams, coordinate Production Services, and ensure high-quality logistical data in line with departmental processes.

The role requires knowledge of FrameMaker, EAGLE EPS, CAPS2000 and related tools, with experience in LSAR and technical publications.

Qualifications

• Educated to at least HNC level in a relevant aviation subject or equivalent.
• Minimum of 5 years aircraft engineering and/or LSAR/Technical Publications experience.
• Knowledge of Air Publication and Supportability specs (e.g., ASD 1000D, Mil-Spec 1388 LSAR, DADS, DAvP 70/77, ATA02/90, ATA100, AS2000M).
• Strong knowledge of technical authoring and production tools (FrameMaker, EPS, CAPS2000, APACR, COPAC, ASPECT).

Responsibilities

• Lead harmonisation of IPS team processes, procedures and ways of working.
• Coordinate Production Services to deliver work on time, within budget and to quality standards.
• Provide technical guidance and support to IPS team and offload partners.
• Oversee issue resolution and ensure deliverables meet requirements.
• Plan and manage work through business systems with clear prioritisation.
• Ensure data accuracy and suitability for customer delivery and final software build.
• Monitor KPIs, performance and delivery; escalate risks as needed.
• Identify continuous improvement opportunities and report progress to stakeholders.
• Produce and deliver IPS data and reports to customers.

Skills

Technical authoring

Production tools

Supportability Engineering

Logistic Support Analysis

Interpersonal skills

Education

Higher National Certificate or equivalent

Engineering apprenticeship plus aircraft maintenance experience

Tools

FrameMaker

EAGLE Publishing System

CAPS2000

APACR

COPAC

ASPECT

Dassault Enovia

Job description

Job Description

We’re looking for an experienced Integrated Product Support (IPS) Subject Matter Expert to play a key role in supporting the delivery of accurate technical information and effective In-Service Support to our aircraft programmes worldwide. Your impact In this role, you’ll provide expert guidance, direction and instruction to IPS Team Members, coordinating Production Services activities to ensure the effective and timely delivery of high-quality logistical data in support of aircraft programmes and In-Service Support requirements. You’ll bring strong knowledge of technical authoring and production tools, with proficiency in systems such as FrameMaker and EAGLE/EAGLE Publishing System, alongside your expertise in Supportability Engineering and Logistic Support Analysis. Working closely with the Technical Publications Production Services Manager, you’ll provide subject matter expertise and support the team in delivering consistent, effective solutions, ensuring all activities are performed in accordance with departmental processes and procedures. For the awareness of internal applicants, this position is a JFF level 6.

What you will do as IPS Subject Matter Expert – Main Activities

• Lead the harmonisation of IPS team processes, procedures and ways of working.
• Coordinate Production Services activities to ensure work is delivered on time, within budget and to the required quality and functionality.
• Provide technical guidance, oversight and support to the IPS team and offload partners, ensuring data requirements and specifications are maintained.
• Oversee the resolution of issues and ensure deliverables meet quality, technical and guideline requirements.
• Coordinate and manage work through relevant business systems, ensuring activities are planned, prioritised and delivered effectively.
• Ensure data is accurate, complete and suitable for customer delivery and final software build.
• Monitor and report departmental KPIs, performance, quality and delivery, escalating risks or concerns where required.
• Identify and support continuous improvement initiatives to enhance team performance and meet stakeholder expectations.
• Provide regular reporting to stakeholders on work scope, progress, key issues and delivery status.

Daily Activities

• Coordinate with Production Services Managers, Workflow and Offload teams to ensure work is clearly planned, managed and delivered to agreed processes, timescales and budgets.
• Act as the technical interface between Offload and the business, ensuring requirements, specifications and data standards are maintained.
• Oversee the production, integrity and configuration of logistical data and databases, ensuring compliance with programme and contractual requirements.
• Monitor data through reports and quality checks to ensure accuracy, completeness and adherence to required standards.
• Manage programme configuration across deliverables and ensure all relevant engineering data is captured and incorporated into IPS datasets.
• Produce, validate and deliver Integrated Electronic Technical Publications (IETPs) using revised data and relevant software tools.
• Analyse engineering documentation and technical information to produce accurate, clear and user-focused IPS logistical data for fleet operators.
• Support data validation and analysis with key stakeholders, ensuring quality-approved information is delivered to customers.
• Monitor and communicate progress on work authorisations, change requests and technical publication issues, escalating risks where appropriate.
• Manage resources effectively to deliver work to the required quality, schedule and budget, identifying and reporting potential cost or delivery issues.

What you’ll bring

Educated to at least HNC level in a relevant aviation related subject. Alternatively, to have completed a recognised engineering apprenticeship followed by a period of employment in all aspects of aircraft maintenance and overhaul, sufficient to gain the necessary practical experience for the job role. A minimum of 5 years aircraft engineering and/or aircraft LSAR/Technical Publications experience. Detailed knowledge of Air Publication and Supportability specifications e.g. ASD Spec 1000D, MilSpec1388 LSAR, DADS, DAvP 70/77, ATA02/90, ATA100, AS2000M etc. Knowledge of technical authoring and production tools e.g. Framemaker, EAGLE Publishing System (EPS) and CAPS2000,APACR, COPAC and ASPECT Have the ability to interpret engineering drawings and use Dassault Enovia. Excellent inter‑personal skills. Have ability to work to changing deadlines under pressure. The ability to document results from the audits performed and documenting validation reports and plans. Highly self‑motivated and able to work as part of an integrated team as well as independently This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn.

Security Clearance

This role is subject to pre‑employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting

Why join us

• Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi‑days each year.
• Secure your Future: Benefit from our award‑winning pension scheme with up to 15% employer contribution.
• Your Wellbeing Matters: Free access to mental health support, financial advice, and employee‑led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity).
• Rewarding Performance: All employees at management level and below are eligible for our bonus scheme.
• Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning.
• Refer a friend: Receive a financial reward through our referral programme.
• Tailored Perks: Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more.
• Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website.

Primary Location

GB - Yeovil - Lysander Rd

Contract Type

Permanent

Hybrid Working

Hybrid International, multicultural, innovative, technological:

Employer

Leonardo UK operates a grade‑based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know.