IP Admin & Records Leader

Carpmaels & Ransford; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Private medical insurance

Life assurance

Pension plan

Season ticket loan

Volunteer day

Job summary

Carpmaels & Ransford in London seeks an IP Administration Manager (Records and Formalities) to lead a 30-strong team providing IP administrative support across patents, trademarks, transactions and disputes.

Reporting to the Director of Legal Operations, you will drive operational excellence, embed efficient processes, manage change and ensure high-quality, compliant documentation for filings and registrations.

Qualifications

• Significant management experience in professional services is essential.
• Experience working in highly secure and regulated environments.
• IP Administration experience is advantageous.
• Proven ability to lead and develop teams delivering client service.
• Demonstrated capability to implement technology-driven processes.

Responsibilities

• Provide leadership and management of IP administrative support for 30 staff.
• Drive operational excellence and continuous improvement across the team.
• Manage change, implement new processes and technologies.
• Oversee performance, development, and objective setting for managers.
• Ensure up-to-date SOPs for key tasks and training requirements.
• Monitor KPIs, resourcing, and quality across filings and registrations.
• Collaborate with Directors and other departments; participate in TGs and committees.

Skills

IP administration

People management

Operational excellence

Process improvement

Change management

KPI tracking

Team leadership

Cross-functional collaboration

Job description

Carpmaels & Ransford in London seeks an IP Administration Manager (Records and Formalities) to lead a 30-strong team providing IP administrative support across patents, trademarks, transactions and disputes.

Reporting to the Director of Legal Operations, you will drive operational excellence, embed efficient processes, manage change and ensure high-quality, compliant documentation for filings and registrations.