Investment Operations Manager

JR United Kingdom; City Of London; On-site; GBP 60,000 - 85,000; Full time

Job summary

A leading discretionary investment management firm seeks an Investment Operations Manager in City of London. The role involves overseeing client operations, managing reporting cycles, and leading a small team to ensure operational excellence. Success in this position demands strong data management skills, expertise in reporting systems, and a commitment to client service.

Qualifications

• 3–5+ years in investment management or wealth management operations.
• Strong experience with client reporting processes.
• Familiarity with FCA-regulated client operations.

Responsibilities

• Manage onboarding and maintenance of client data.
• Lead monthly and quarterly reporting cycles.
• Mentor Operations Executives and foster a culture of continuous improvement.

Skills

Client Reporting Processes

Data Handling

Team Leadership

Interpersonal Skills

Attention to Detail

Tools

Portfolio Management Systems

Microsoft Excel

Job description

Social network you want to login/join with:

Investment Operations Manager, london (city of london)

col-narrow-left

Client:

Orla Rose Associates

Location:

london (city of london), United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

col-wide

Job Description:

Investment Operations Manager

About

We are a specialist discretionary investment management firm, focused on managing portfolios for private clients, trustees, and institutions. With a disciplined, transparent, and risk-focused investment approach, prioritizes bespoke solutions tailored to the needs of each client.

Role Overview

As Operations Manager, you will play a critical role in ensuring the smooth functioning of operations department. Managing a small team, you will take ownership of key operational processes, particularly around client data management and reporting cycles. This role requires high attention to detail, proactivity, and the ability to coordinate across teams to uphold high service standards for retail clients.

Key Responsibilities

Client Operations & Data Management

• Oversee the onboarding and maintenance of client data across relevant platforms (e.g., CRM, portfolio systems, reporting tools).
• Ensure completeness and accuracy of client information to support portfolio management and regulatory compliance.
• Work with Retail Clients to gather and input investment preferences, mandates, and risk profiles into internal systems.

Client Reporting

• Lead the monthly and quarterly reporting cycles, ensuring timely delivery of high-quality reports to clients.
• Coordinate data extraction, formatting, quality checks, and secure distribution of performance and valuation reports.
• Identify areas to automate or improve reporting efficiency using existing systems or recommending new tools.

Team Management

• Manage and mentor two Operations Executives; delegate responsibilities effectively and monitor performance.
• Foster a culture of accountability, continuous improvement, and client-first thinking within the operations team.
• Support team training and development in line with evolving operational processes and compliance requirements.

Internal Collaboration

• Collaborate with Client Advisors, Portfolio Managers, and Compliance to ensure operations align with client mandates and regulatory standards.
• Support broader business projects as required – e.g., technology upgrades, vendor transitions, or process re-engineering.

Skills & Experience Required

• Proven experience (3–5+ years) in investment management or wealth management operations.
• Strong experience in client reporting processes and systems.
• Excellent working knowledge of portfolio management systems (e.g., Avaloq, Addepar, Figaro, or similar).
• Familiarity with FCA-regulated client operations and documentation processes.
• Strong Microsoft Excel and data-handling skills; experience automating operational tasks a plus.
• Strong interpersonal and team leadership skills.