Investment Contract Manager

Housing Diversity Network; Dartford; Hybrid; GBP 56,000 - 70,000; Full time

Benefits offered by this job

Car allowance

Job summary

Moat is seeking an Investment Contract Manager to lead day-to-day management of investment and refurbishment projects from our Dartford area hybrid office setup. You will oversee complex programmes, monitor contractor performance, and ensure value for money across budgets.

The role requires strong stakeholder engagement, problem-solving, and a track record in delivering high‑quality housing projects. Hybrid working is available, with involvement at Mariner House and other regional sites.

Qualifications

• Experience managing investment and refurbishment projects.
• Contract management and KPI/SLA monitoring.

Responsibilities

• Take the lead on day‑to‑day management of internal and external investment and refurbishment projects.
• Deliver complex work programmes with confidence, clarity, and a focus on great outcomes.
• Monitor contractor performance against KPIs and SLAs, ensuring on-time, on-budget delivery.
• Build strong relationships through contract review meetings with contractors and internal teams.
• Tackle disputes or non‑compliance issues proactively, finding workable solutions.
• Oversee contract budgets, spot opportunities for cost savings, and ensure value for money through procurement.

Job description

Investment Contract Manager

Salary: £56,044 - £70,054 per annum (salary offered dependent on experience) plus a Car Allowance of £2,411 per annum
Hours: 35 hours per week, Monday to Friday
Contract: Permanent
Location: Hybrid between our Mariner House, Dartford office and your home

Are you someone who thrives on building strong relationships, delivering high- quality projects, and making a real impact? We’re looking for an Investment Contract Manager to play a key role in delivering our complex work programmes.

What you’ll be doing:

• Take the lead on the day-to-day management of internal and external investment and refurbishment projects.
• Deliver complex work programmes with confidence, clarity, and a focus on great outcomes.
• Monitor contractor performance against KPIs and SLAs, ensuring projects are delivered on time, on budget, and to high-quality standards.
• Build strong working relationships through regular contract review meetings with contractors and internal teams.
• Tackle disputes or non-compliance issues proactively, finding solutions that keep things moving.
• Oversee contract budgets, spot opportunities for cost savings, and ensure value for money through effective procurement and benchmarking.
• Review and approve contractor invoices in line with contractual requirements.
• Keep on top of relevant legislation, building regulations, health and safety expectations, and industry best practice.
• Engage with customers to ensure they’re happy with the work we deliver and involve them in shaping future services.
• Work collaboratively with colleagues across the organisation to ensure seamless service delivery.
• Support Contract Administrators by providing guidance and expertise.
• Prepare reports for internal boards and groups, keeping them informed of progress and outcomes.
• Identify and assess any operational risks, escalating emerging issues where needed.

What you’ll bring:

You’ll be someone who is organised, confident in leading projects, and comfortable working with a wide range of stakeholders. You thrive in a fast-paced environment, enjoy problem‑solving, and have a genuine passion for delivering high- quality services that make a difference to our customers’ lives.

To read more about the role, please follow this link to view our job description: investment-contract-manager.pdf

About us

Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.

As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.

Our values

• Own it: We take responsibility for our actions and deliver on our promises.
• Better together: We believe in the power of collaboration to achieve greater outcomes.
• Lead by example: We set high standards and inspire others through our commitment to excellence.
• Be the change: We embrace innovation and proactively address challenges.

Why join Moat?

• Make a real impact in our communities.
• Work with a supportive and passionate team.
• Enjoy competitive salaries and generous leave.
• Benefit from numerous personal and professional development opportunities.
• Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.

Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.

For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

Please note, this role will require a basic DBS check as part of our onboarding process.

We reserve the right to close this advert early if we receive a high number of applications. We also do not provide sponsorship, so will be unable to consider any applications that require this.

If you require any additional adjustments to the recruitment process, please email [e-mail]