Investigations Officer – Police, Casework & Victim-Focused

Service Care; Lichfield; On-site; GBP 26,000 - 32,000; Full time

Job summary

Service Care Solutions are currently recruiting ex-police officers to work as Police Staff Investigators in Burton, Staffordshire. This is a full-time, long-term contract, paying £20.91 per hour (Umbrella), with hours 9:00am–5:00pm, Monday to Friday, 40 hours per week.

The role is based in the Central Investigation Team (CIT) and is on-site. Responsibilities include managing and progressing criminal investigations, gathering evidence, interviewing victims/witnesses/suspects, preparing files for

Qualifications

• Experience within policing or similar investigative environment.
• Strong communication skills (verbal and written).
• Ability to manage workload, prioritise tasks, and meet deadlines.
• Strong analytical skills and sound decision-making.
• Ability to produce clear, accurate reports and case file documentation.
• Ability to work independently while contributing to a wider team.

Responsibilities

• Manage and progress criminal investigations in line with legislation, policy, and procedure
• Gather, review, and evaluate evidence from multiple sources
• Conduct victim, witness, and suspect interviews where appropriate
• Prepare investigation files for criminal justice proceedings
• Liaise with partner agencies, victims, witnesses, and criminal justice partners
• Complete investigative actions to identify, locate, and pursue offenders
• Maintain accurate records and update relevant police systems
• Ensure a professional, ethical, victim-focused approach throughout investigations

Skills

Investigative experience

Communication skills

Time management

Analytical skills

Report writing

Independent working

Job description

Service Care Solutions are currently recruiting ex-police officers to work as Police Staff Investigators in Burton, Staffordshire. This is a full-time, long-term contract, paying £20.91 per hour (Umbrella), with hours 9:00am–5:00pm, Monday to Friday, 40 hours per week.

The role is based in the Central Investigation Team (CIT) and is on-site. Responsibilities include managing and progressing criminal investigations, gathering evidence, interviewing victims/witnesses/suspects, preparing files for