Inventory Supervisor

Bertelsmann; Birmingham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension

Life insurance

EAP

Discount scheme

Free parking

Annual leave 25 days

Job summary

Arvato is seeking an Inventory Supervisor to oversee a bonded warehouse operation near Birmingham. You will coordinate stock control, lead a team of inventory professionals, and ensure SLA targets are met while maintaining accurate records in SAP.

You will report to the Operations Manager, drive process improvements, and handle escalations, quality compliance, and people development in a 40-hour week at Hams Hall.

Qualifications

• Experience with computerised inventory or warehouse systems (SAP desirable).
• Experience in bonded warehouse operations advantageous.
• Customs and trade documentation experience advantageous.
• Temperature-controlled environment experience advantageous.
• Reliable, organised, and able to manage time effectively.
• Strong written and verbal communication skills.

Responsibilities

• Lead and coach the Inventory team to meet SLAs.
• Coordinate, optimise, and implement inventory processes daily.
• Be the first point of contact for inventory queries and issues.
• Identify discrepancies and initiate corrective actions.
• Ensure accuracy targets and bonded warehouse compliance.
• Use SAP and other systems to maintain records.
• Support resource planning including staffing and equipment.
• Create, analyse, and report inventory and compliance metrics.
• Adhere to quality standards and regulatory requirements.
• Manage training, development, and performance conversations.

Skills

Inventory management

Leadership

Process improvement

Data analysis

Tools

SAP

Job description

Company Description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

Salary: Up to £35,090.16

Location: Hams Hall

Hours: 40 hours per week

Reporting to the Operations Manager, you will oversee and coordinate all inventory-related activities to ensure accurate stock control, efficient workflows, and a high-performing team within a bonded warehouse environment.

Your Tasks

• Leading, coaching, and managing the Inventory team to achieve and exceed SLAs.
• Coordinating, optimising, and implementing inventory processes, including planning daily operational activities.
• Acting as the first point of contact for inventory-related queries, process issues, and system faults, ensuring timely escalation to relevant departments.
• Identifying stock discrepancies or process deviations and initiating corrective actions, including follow-up and success tracking.
• Ensuring compliance with inventory accuracy targets and wider SLA and bonded warehouse requirements.
• Working within SAP and other inventory management systems to maintain accurate and compliant records.
• Supporting resource planning activities, including staffing and equipment requirements.
• Creating, analysing, and reporting key inventory and compliance metrics.
• Ensuring adherence to quality standards, regulatory requirements, and service-level expectations.
• Carrying out people-management responsibilities, including training, development, and performance conversations.

Qualifications

• Experience working with computerised inventory or warehouse management systems (SAP experience desirable).
• Previous experience working with customs & Trade documentation is highly advantageous.
• Previous experience working in a bonded warehouse is highly advantageous.
• Experience in a temperature-controlled environment is also an advantage.
• Reliable, organised, and able to manage time effectively.
• Strong written and verbal communication skills.
• Good numerical ability and accurate record-keeping skills.
• Excellent attention to detail with the ability to identify and resolve discrepancies.
• Demonstrates ownership and accountability, managing tasks through to completion professionally.
• Strong customer and service focus, both internally and externally.

Additional Information

• 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
• Pension contribution
• A life assurance policy that pays out 4 x Salary
• Employee Assistance Programme that provides you with confidential support, information, and advice to help you
• Employee Discount Scheme through Benefit Hub
• Free car parking