Inventory & Property Inspection Co-ordinator

Webbs Garden Centres Limited; Cannock; On-site; GBP 26,000 - 35,000; Full time

Job summary

Webbs Estate Agents is seeking an organized Inventory & Property Inspection Co-ordinator to manage inventories, inspections and reports across the Staffordshire and West Midlands region.

You will conduct detailed inventories, tenant check-ins and routine inspections, documenting issues and ensuring timely, accurate reports while coordinating your own diary and travel.

Qualifications

• Previous experience within residential lettings or property management, including inventories, check ins or check outs.
• Excellent attention to detail with ability to spot defects and changes.
• Strong written and verbal communication skills.
• Professional and approachable manner when dealing with landlords and tenants.

Responsibilities

• Preparing accurate and detailed property inventories, recording condition, contents and any damage.
• Carrying out tenant check-ins, including meter readings and property information.
• Completing routine inspections and identifying maintenance issues or safety concerns.
• Carrying out check-outs and recording changes in condition.
• Producing clear, factual reports and managing diary for field visits.

Skills

Attention to detail

Diary management

Excellent communication

Self-motivated

Driving licence

Education

ARLA Level 3 qualification

Tools

Inventory software

Property management software

Job description

Inventory & Property Inspection Co-ordinator

Inventory & Property Inspection Co-ordinator

Could you spot the detail others might miss?

We’re looking for an organised, observant and reliable Inventory & Property Inspection Co-ordinator to join Webbs Estate Agents.

This is a role where attention to detail really matters. You’ll be responsible for creating accurate inventories, carrying out property inspections, completing check ins and check outs, and providing clear, factual reports that help protect our landlords, tenants and the wider business.

You’ll also have plenty of independence. You’ll manage your own diary, plan property visits across the Staffordshire and West Midlands region and make sure inspections and reports are completed accurately and on time.

It’s a varied role that combines property knowledge, organisation, customer service and good judgement, with every visit giving you the opportunity to represent Webbs professionally in customers’ homes.

What you’ll be doing

Preparing accurate and detailed property inventories, recording condition, cleanliness, contents, fixtures, fittings and any existing damage.

Carrying out tenant check ins, including meter readings and recording relevant property information.

Completing routine property inspections and identifying maintenance issues, damage, deterioration, damp, mould, leaks, condensation or other concerns.

Carrying out property check outs and accurately recording changes to condition, taking fair wear and tear into consideration.

Taking clear photographic evidence to support inventories, inspections and reports.

Checking smoke and carbon monoxide alarms and highlighting any safety or compliance concerns.

Producing clear, factual and professional reports within required timescales.

Managing your own diary and organising property visits efficiently.

Planning your visits geographically to make the best use of your time and minimise unnecessary travel.

Managing competing priorities, including inspections, reports, actions and follow ups.

Communicating professionally with tenants, landlords and colleagues.

Escalating urgent, serious or compliance related issues promptly.

Working closely with the Property Management team to ensure issues are identified and dealt with effectively.

What success looks like

Success in this role means providing the Property Management team with clear, accurate and reliable information about a property’s condition through detailed observations, photographs and professional reports.

You’ll play an important role in protecting our landlords, tenants and the business, helping identify issues early and supporting informed decisions throughout the tenancy.

Above all, we’re looking for someone who takes pride in their work, has an eye for detail, delivers excellent customer service and takes ownership of their workload.

What we’re looking for

Previous experience within residential lettings or property management, including inventories, check ins, check outs or property inspections.

Excellent attention to detail, with the ability to spot defects, changes and potential concerns.

Strong written and verbal communication skills.

A professional and approachable manner when dealing with landlords, tenants and colleagues.

Excellent organisation skills and the ability to manage your own diary, workload and priorities.

Good IT skills and confidence using property management, inspection or inventory software.

The ability to produce clear, factual and professional reports.

Reliable, punctual and self motivated, with a strong sense of ownership.

A full UK driving licence and suitable vehicle for business use.

The right to work in the UK.

Experience using property inspection or inventory software.

Knowledge of residential property compliance requirements.

Understanding of fair wear and tear and deposit considerations.

Knowledge of common residential property maintenance issues.

Experience managing a diary involving multiple property visits.

Experience using photographic evidence to support property records and reports.

ARLA Level 3 qualification, or a willingness to work towards one.

What this role really contributes

This isn’t simply about completing inspections and ticking boxes.

The information you capture provides an important record of a property's condition and helps our teams make informed decisions throughout the tenancy. Spotting an issue early can prevent problems from becoming bigger ones, while accurate reporting helps protect both our landlords and tenants.

You’ll also have a direct impact on our customer experience. You’ll be visiting customers’ homes, communicating with tenants and landlords, and representing Webbs every time you attend a property.

How well you organise your diary, manage your time and follow things through will also have a direct impact on our Property Management teams and the smooth running of our tenancies.

Our values

Our values are at the heart of what we do:

People – We put people before property.

Compliance – We do things properly and speak up when needed.

Honesty – We communicate openly and accurately.

Trust – We take ownership and do what we say we’ll do.

We bring these values to life through our key behavioural competencies:

Takes ownership | Quality and pride | Communicates clearly | Speaks up | Consistency | Change agility

The role at a glance

Role: Inventory & Property Inspection Co-ordinator

Location: Office and Field Based, with field visits across Staffordshire and the West Midlands region

Salary: £30,000 per annum

Contract: Permanent

Travel: Required

Hours: 39.5 hours per week, Monday to Friday, 09:00 to 17:30, including a 30 minute unpaid break each day, plus 1 in 3 Saturdays, 09:00 to 16:00, with a day in lieu during the week.

Flexibility

Although this is advertised as a full time position, we’re happy to consider part time applications and flexible working arrangements for the right person. If you’re interested, please let us know your preferred working pattern as part of your application.

Why join Webbs?

Webbs is part of a growing and ambitious property and financial services business.

We’re continuing to develop our people, our systems and the way we work, with a strong focus on providing great service while creating a positive and supportive place to work.

If you’re experienced in property, naturally organised, enjoy working independently and take pride in getting the detail right, we’d love to hear from you.

Inventory & Property Inspection Co-ordinator

Up to £30,000 DOE

Experience

Arla Qualification, Property Management, Lettings & Tenancy Management