Inventory Operations Manager

Mountain Warehouse; City of Westminster; Híbrido; GBP 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working 3 days in London office

Holiday allowance

50% staff discount & 25% for family

Pension scheme

Descripción de la vacante

Mountain Warehouse is seeking a Supply Chain Operations Manager to drive priority inventory and supply chain projects, including RFID pilots, Digital Product Passport work, and sustainability initiatives. You will manage governance, milestones and benefits across stores, distribution and IT teams.

The role requires strong cross-functional leadership, analytical skills and experience delivering complex projects from discovery to handover, with a focus on traceability and efficiency.

Formación

• Proven cross-functional PM experience in supply chain or retail.
• Strong knowledge of delivering projects from scoping to rollout and benefits.
• Experience collaborating with operational teams, technology partners and suppliers.
• RFID, traceability, product data, Freight, Inventory, Ethics & Sustainability experience is desirable.
• Strong analytical skills and governance, risk and change management.

Responsabilidades

• Deliver projects from scope and rollout with benefits tracking.
• Lead RFID pilots and rollout, coordinating with multiple workstreams.
• Manage Freight, Inventory and Sustainability projects with governance and reporting.
• Maintain plans, milestones, RAID logs, budgets and status updates.
• Use data to improve performance and demonstrate benefits.
• Build relationships across functions, suppliers and partners.

Conocimientos

Cross-functional PM

Project governance

Analytical skills

Stakeholder comms

Data-driven

Herramientas

RFID systems

Descripción del empleo

Supply Chain Operations Manager

Department: Supply Chain

Employment Type: Permanent - Full Time

Location: London

Description

Mountain Warehouse is a rapidly growing global retailer, with over 430 stores across the UK, Ireland, Europe, North America, Australia and New Zealand, alongside a strong and expanding online presence. Since our founding, we’ve built a reputation for offering high-quality outdoor products at great value, supporting customers in enjoying the outdoors wherever they are.

Deliver priority inventory and supply chain projects that improve stock accuracy, traceability, efficiency and responsible business practices. Manage projects from discovery and pilot through rollout and handover, initially focusing on RFID, Digital Product Passports, Freight, Inventory, and Ethics & Sustainability.

Reports into: Head of Supply Chain Transformation
Team: Supply Chain

Key Responsibilities

Key accountabilities:

• Deliver assigned projects from scope and planning through rollout, handover and benefits tracking.
• Lead RFID pilots and rollout, and coordinate Digital Product Passport activity across business, data, technology, compliance and supplier workstreams.
• Manage priority Freight, Inventory, and Ethics & Sustainability projects with clear governance, ownership and reporting.
• Maintain plans, milestones, RAID logs, budgets, dependencies and status updates.
• Use data and operational insight to improve performance and demonstrate benefits.
• Build effective relationships across functions, suppliers and delivery partners.

RFID Pilots and Rollout

• Maintain the integrated plan for RFID pilots and phased rollout, including scope, milestones, owners, dependencies and success measures.
• Coordinate pilots across stores, distribution operations and systems, working with operational and technology teams to test solutions and resolve issues.
• Assess accuracy, availability, productivity, loss prevention and adoption to recommend rollout decisions.

Digital Product Passport

• Manage the Digital Product Passport plan, governance, actions, risks and decisions.
• Align Supply Chain, Sustainability, Buying, Merchandising, IT and web teams on requirements and ownership.
• Map data requirements, gaps and process changes needed to improve quality and traceability.
• Coordinate testing and implementation to embed a practical, controlled solution.

Freight, Inventory, and Ethics & Sustainability Projects

• Manage priority Freight, Inventory, and Ethics & Sustainability projects.
• Agree scope, deliverables, timelines and success measures with functional leads.
• Coordinate teams and partners, managing actions, dependencies, risks and escalation.
• Use data to drive improvements and ensure clear documentation, ownership and handover.

Project Governance, Change and Benefits

• Define objectives, scope, governance, measures and resource needs.
• Maintain project controls and elevate issues with practical recommendations.
• Plan testing, training, communications, implementation, hypercare and handover.
• Track benefits and capture lessons for future phases.

Stakeholder Communication and Team Contribution

• Build alignment across functions and seniority levels.
• Provide concise updates and clear materials on progress, options and decisions.
• Share knowledge and contribute to the wider Supply Chain team.

We would like to meet someone who is

Experience and Knowledge

• Proven cross-functional project management experience in supply chain, logistics, retail, technology or a similar operational environment.
• Strong knowledge of project delivery from scoping and pilots through rollout, handover and benefits realisation.
• Experience working with operational teams, technology partners, suppliers and third parties.
• RFID, traceability, product data, Freight, Inventory, Ethics & Sustainability, or supplier change experience is desirable.
• Strong analytical skills and working knowledge of project governance, risk and change management.

Skills and Behaviours

• Organised and able to manage multiple priorities with accurate documentation.
• Commercial, analytical and focused on measurable outcomes.
• Clear communicator with strong writing, presentation and facilitation skills.
• Collaborative and credible, with the ability to influence without authority.
• Pragmatic, delivery-focused and comfortable with ambiguity.
• Improvement-minded and supportive of team development.

Benefits

• Competitive salary and benefits package
• Hybrid working, 3 days in London based office & 2 working from home
• Holiday allowance
• 50% staff discount & 25% for family and friends
• Pension scheme