Intranet Manager

Computappoint; Greater London; Hybrid; GBP 85,000 - 100,000; Full time

Benefits offered by this job

Excellent Benefits

Hybrid work arrangement

Job summary

Computappoint partners with a global professional services organisation to appoint an experienced Intranet Platform Owner to lead strategy, governance, and evolution of its enterprise intranet and digital workplace ecosystem.

This hybrid role in London oversees Microsoft 365, SharePoint Online, Copilot, Enterprise Search and AI-driven content delivery, with a global user base and a focus on analytics, accessibility and secure architecture.

Qualifications

• Proven leadership of enterprise intranet or digital workplace platforms.
• Strong experience with Microsoft 365, SharePoint Online and AI-enabled features.
• Ability to define roadmaps, governance and information architecture.

Responsibilities

• Own the strategic vision, roadmap and governance for the enterprise intranet.
• Drive adoption of Copilot, AI-powered search and knowledge discovery.
• Lead governance forums with executives across global regions.
• Develop standards for information architecture, taxonomy and metadata.
• Deliver usability, accessibility and employee experience improvements.
• Manage third-party partners and suppliers.
• Support broader Microsoft 365 and Digital Workplace strategy including Viva Engage.
• Act as SME for intranet and knowledge platform capabilities.
• Drive innovation with automation, analytics and AI-enabled services.

Skills

SharePoint Online

Microsoft 365

Copilot

Enterprise Search

Knowledge Management

AI Transformation

Governance

Stakeholder Engagement

Platform Ownership

Tools

Teams

Viva

Job description

• City of London (Hybrid) - 3 days a week onsite
• Competitive Salary (£85,000 - £100,000) + Excellent Benefits

Shape the Future of the Digital Workplace

We're partnering with a prestigious global professional services organisation to appoint an experienced Intranet Platform Owner to lead the strategy, governance, architecture and continuous evolution of its enterprise intranet and digital workplace ecosystem.

This is a highly visible role sitting at the intersection of Microsoft 365, SharePoint Online, Copilot, Enterprise Search, Knowledge Management, Digital Employee Experience and AI transformation.

The successful candidate will own a business-critical platform used globally, driving innovation through AI-enabled experiences, intelligent search, automation, knowledge discovery and personalised content delivery.

The Role

You'll be responsible for defining and delivering the strategic roadmap for a modern, intelligent intranet platform that connects people, expertise, knowledge and business services across a global enterprise.

Working closely with senior business stakeholders, technology leaders and external partners, you'll ensure the platform remains secure, scalable, user-centric and aligned to organisational priorities.

You will also play a leading role in the adoption of emerging AI technologies, helping to shape how Microsoft Copilot, enterprise search and autonomous AI agents can enhance collaboration, productivity and knowledge sharing across the organisation.

Key Responsibilities

• Own the strategic vision, roadmap and governance framework for the enterprise intranet platform.
• Drive adoption of Microsoft Copilot, AI-powered search, content recommendations and knowledge discovery solutions.
• Lead intranet governance forums and engage with executive-level stakeholders globally.
• Develop standards covering information architecture, taxonomy, metadata and content lifecycle management.
• Deliver enhancements across usability, accessibility, search effectiveness and employee experience.
• Manage third-party suppliers, implementation partners and service providers.
• Support the wider Microsoft 365 and Digital Workplace strategy, including Viva Engage and collaboration technologies.
• Act as the subject matter expert for intranet and knowledge platform capabilities across the organisation.
• Drive continuous innovation through automation, analytics and AI-enabled services.

Technical Requirements

We're looking for a blend of digital workplace leadership, platform ownership and Microsoft technology expertise:

• Strong SharePoint Online experience, including ownership of enterprise intranet platforms.
• Experience defining and delivering platform roadmaps, governance and continuous improvement initiatives.
• Good understanding of Microsoft 365 technologies, including Teams, Viva and the wider collaboration ecosystem.
• Exposure to Microsoft Copilot and AI-enabled workplace solutions.
• Knowledge of enterprise search, information architecture, taxonomy and metadata management.
• Experience driving content management and knowledge management best practices.
• Strong understanding of platform security, compliance, accessibility and user experience principles.
• Experience working with senior business stakeholders and influencing strategic decision-making.
• Proven vendor, supplier and third-party partner management experience.
• Passion for digital workplace innovation, automation and AI-driven productivity improvements.

Why Join?

This is an opportunity to own and shape a flagship enterprise platform at a time when AI is fundamentally changing how organisations access knowledge and collaborate.

You'll have genuine influence over digital workplace strategy, work with cutting-edge Microsoft technologies and help define the future employee experience for a global organisation.