International Regulatory Advisor

Valpak Limited; Stratford-upon-Avon; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Hybrid worker status

VIP bonus

25 days annual leave

Buy/sell annual leave

Private medical insurance

Cycle to work

Gym membership

Life assurance

Pension 8%

Job summary

Valpak Limited is seeking an International Regulatory Advisor to join our Stratford-upon-Avon team on a permanent hybrid basis. The role requires two days per week in the office and reports to the Sales & Account Management department.

You will manage PPWR advisory and PPA services, update impact assessments for international clients, and coordinate regulatory updates with country experts. You will also assist with obligation reports and become the European SPOC for EPR matters.

Qualifications

• Excellent organisational skills and professional standards.
• Ability to multitask, prioritise and manage own workload with limited supervision.
• Excellent written and verbal communication skills.
• Passionate and knowledgeable on environmental issues and related policy matters.
• Background in research and report writing is advantageous.

Responsibilities

• Manage and deliver PPWR Advisory and Packaging Portfolio Assessment services.
• Create and update templated impact assessments for international clients.
• Coordinate regulatory updates from country experts to include in PPWR resources.
• Provide excellent customer service through account management of PPWR advisory and PPA customers.
• Conduct additional research for customer queries and host regular client meetings to discuss regulatory updates and satisfaction.
• Assist with the delivery of the obligation report service, coordinating the team to create reports and lead the automation efforts.
• Become an expert in extended producer responsibility (EPR) and compliance regulations for overseas retailers, advising customers and acting as SPOC for a European country.
• Contribute to service improvements and coordinate research across Valpak teams.
• Support International Account Managers with technical guidance and ad hoc requests.

Skills

Organisational skills

Multitask / Prioritise

Written & verbal comms

Environmental policy knowledge

Independent / team player

Telephone manner

Education

Degree qualified

Job description

Description

We are currently recruiting for an International Regulatory Advisor to join our team based in Stratford-upon-Avon. This is a permanent hybrid role, requiring two days per week in the office.

Department

Sales & Account Management

Employment Type

Permanent - Full Time

Location

Stratford-Upon-Avon

Reporting To

Charlotte Wootton

Compensation

£27,500 - £29,500 / year

Key Responsibilities

• Manage and deliver PPWR Advisory and Packaging Portfolio Assessment (PPA) services
  • Create and update the templated impact assessment for international clients
  • Coordinate regulatory updates from country experts/SPOCs to include in the PPWR resources
  • Provide excellent customer service through account management of a portfolio of PPWR advisory and PPA service customers.
  • As part of the PPWR account management aspect, conduct additional research where needed for customer queries and host regular meetings with clients to discuss regulatory updates and their satisfaction with the service
  • Utilise feedback to continuously improve the service
  • Collate updates related to PPWR into a mailing format to be distributed to clients
• Assist with the delivery of the obligation report service
  • Effectively communicate and coordinate the team to create obligation reports for customers
  • Assist with the creation of the automated reports
  • Lead and oversee obligation reports across the team
• Become an expert in how extended producer responsibility (EPR) and compliance regulations affect companies retailing overseas
  • Develop and maintain a good understanding of international waste regulations and how they affect companies that sell overseas
  • Advise customers on their obligations under regulations, utilising legislation and scheme technical guidance to inform this advice
  • Be a Special Point of Contact (SPOC) for a European country
• Contribute to the continuous improvement of services and development
  • Act as a central point of contact for research within Valpak’s global compliance team
  • Coordinate research across the different Valpak teams
  • Provide feedback on new processes and assist with any changes required
• Support International Account Managers with required technical guidance
  • Respond to ad hoc requests from International Account Managers, to confirm technical guidance as requested by customers
  • Attend ad hoc calls to support International Account Managers with technical PPWR and EPR queries
• Proactively research new legislative areas
  • New types of EPR and compliance legislation can emerge at any time, the Researcher must be proactive in seeking out new information to ensure Valpak can remain abreast of any new changes

Experience, Skills

Skills, Knowledge & Expertise

• Excellent organisational skills and professional standards
• Competency to multitask, prioritise and manage own workload with limited supervision
• Confident, positive, proactive, enthusiastic nature
• Excellent written and verbal communication skills
• Passionate and knowledgeable on environmental issues and related policy matters
• Ideally a background / experience in research and report writing
• Able to use initiative to work well independently or with others as required
• Must have a good telephone manner and be comfortable in dealing with external clients/schemes/authorities

Qualifications

• Ideally degree qualified

Job Benefits

• Dual Location / Hybrid worker Status
• Participation in our annual Incentive Plan (VIP) - up to 10% bonus
• 25 days annual leave plus bank holidays, volunteering day and your birthday off!
• Option to buy and sell up to 9 days annual leave
• Access to voluntary benefits including private medical insurance, cycle to work scheme, and subsidised gym membership
• Automatic inclusion in Life Assurance, Critical Illness and Disability Income protection schemes
• Pension scheme up to 8% employer contribution
• Access to reward & discount platform
• Wellbeing initiatives