International Order & Logistics Coordinator

Astrantia Talent; Abingdon; Presencial; GBP 27.000 - 35.000; Jornada completa

Descripción de la vacante

Astrantia Talent is recruiting a Customer Service Coordinator on behalf of an established international plastics and polymer distributor in Oxfordshire. The role covers end-to-end order processing, stock coordination and shipping documentation to ensure smooth order-to-delivery and order-to-cash cycles.

The ideal candidate is organised, commercially minded and able to prioritise in a fast-paced environment.

Formación

• Previous experience in customer service, sales administration, order processing, order management or supply chain coordination.
• Experience managing customer orders within a B2B commercial environment.
• Strong organisational skills and the ability to manage multiple orders, deadlines and priorities.
• Excellent written and verbal communication skills.
• Strong attention to detail, particularly when handling orders, invoices and documentation.
• Experience coordinating with Sales, Logistics, Finance or Supply Chain departments.
• Proficiency in Microsoft Office, particularly Excel.
• A proactive, customer-focused approach with strong problem-solving skills.

Responsabilidades

• Process and manage customer and supplier orders from order entry through to delivery and invoicing.
• Coordinate the complete order-to-delivery process, ensuring accuracy and timely fulfilment.
• Monitor stock availability, inventory levels and product allocation.
• Track order status, delivery schedules and shipment progress.
• Liaise with Sales, Logistics, Supply Chain and international subsidiaries to coordinate customer orders.
• Maintain accurate order records and update ERP or order management systems.
• Identify potential delays and proactively communicate updates to customers and internal stakeholders.

Conocimientos

Order processing

Customer service

Organisational skills

Communication skills

Excel

Herramientas

SAP

Microsoft Dynamics

Sage

Descripción del empleo

Astrantia Talent is recruiting a Customer Service Coordinator on behalf of an established international plastics and polymer distributor in Oxfordshire. The role covers end-to-end order processing, stock coordination and shipping documentation to ensure smooth order-to-delivery and order-to-cash cycles.

The ideal candidate is organised, commercially minded and able to prioritise in a fast-paced environment.