International Commercial Operations Manager - FreeWheel

Comcast; Greater London; On-site; GBP 90,000 - 125,000; Full time

Job summary

FreeWheel is seeking a Manager to oversee a team within the Commercial Operations Group, delivering strategic initiatives with moderate guidance.

The role emphasizes leadership, mentoring 2–3 ICs, cross-functional collaboration, and data-driven decision-making to support the company’s goals and customer outcomes.

Responsibilities include talent development, workflow optimization, and aligning day-to-day work with FreeWheel's strategy while maintaining high-quality support for stakeholders.

Qualifications

• Bachelor's degree preferred; extensive related professional experience may be considered.
• 5–7 years relevant work experience.
• Ability to lead a group of 2–3 individual contributors.
• Strong cross-functional collaboration and stakeholder management.

Responsibilities

• Foster cross-functional collaboration with stakeholders and peers.
• Oversee career growth, performance management, and succession planning for team members.
• Use data and reporting to measure, track, and communicate team and initiative performance.
• Ensure processes, templates, and best practices are used in initiative management.
• Act as first line of defense for escalations raised by program stakeholders.

Skills

Program/Project Management

Stakeholder Management

Leadership

Advertising tech

Data-driven decisions

Customer focus

Change management

Empathy

Education

Bachelor's degree

Job description

About FreeWheel

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

FreeWheel is looking for a Manager who will assume responsibility for a team and the organization and management of strategic initiatives within the Commercial Operations Group. The Manager will be able to work with moderate guidance in their area of expertise while ensuring high‑quality support for their team and the delivery of simple to moderately complex initiatives/goals.

Core Responsibilities

• Foster relationships and create strong cross‑functional collaboration and teamwork with stakeholders and peers.
• Ensure career growth planning, performance management, and succession planning occur on time for all members of the team.
• Use data and reporting to measure, track, and communicate team and initiative performance and guide decisions.
• Ensure existing processes, templates, and best practices are used in the management of initiatives.
• Act as the first line of defense for any escalations raised by program stakeholders.
• Maintain a strong understanding of team capacity and skill sets to staff incoming work quickly and efficiently.
• Work with stakeholders to consistently revisit roles, responsibilities, and processes to ensure optimal operating efficiency.
• Attract, onboard, and retain critical talent, helping to get the right talent in place for the organization.
• Understand the overall FreeWheel Strategy and translate how day‑to‑day work (and that of their teams, for people leaders) connects to this strategy.
• Use customer insights and stakeholder feedback to inform prioritization and decision‑making.

Required Competencies

• Treats others fairly and respectfully, creating a safe working environment; earns trust through authenticity, humility, respect, and credibility.
• Program/Project Management.
• Relationship Building & Stakeholder Management.
• Leadership & Developing Others (and experience in or proven ability to manage a group of 2–3 individual contributors).
• Generally understands the advertising technology space.
• Applies job knowledge and business experience to make effective decisions.
• Ability to quickly understand general business goals.
• Provides a clear, concise, and confident point of view that wins support.
• Managing Change: adapts to changing conditions and supports team members through evolving priorities and processes.
• Customer Focus: considers customer impact when making decisions and prioritizing work; incorporates feedback to improve outcomes.
• Data‑Driven Decision Making: uses available data to inform decisions, measure success, and communicate progress.
• Demonstrates empathy and emotional awareness in interactions with team members and stakeholders.

Employees at all levels are expected to

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff; be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team, make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System—a way of working that brings more employee and customer feedback into the company by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always‑on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree (Preferred, though some combination of coursework and experience, or extensive related professional experience may be considered)

Certifications

Relevant Work Experience: 5‑7 Years

EEO Statement

Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Career Opportunities

At Comcast, you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.