Internal Sales Representative

Heidelberg Materials Limited; Manchester; Hybrid; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Employee Assistance Program

Private medical benefits

Discounted private medical benefits

Job summary

Heidelberg Materials UK is seeking an Internal Sales Representative to join our Manchester team. You will work with Territory Sales Managers to grow sales, manage accounts, and deliver outstanding customer service to customers across our Aggregates and Asphalt portfolios.

You will generate new business through proactive calling, maintain precise records, and support quotations, tenders, and major contracts. A customer-focused, proactive mindset and strong organisational skills are essential.

Qualifications

• Clear communication and interpersonal skills are essential.
• Ability to build relationships and influence customers effectively.
• A proactive, results-driven approach to sales and account growth.
• Strong organisational skills with multiple priorities.
• Customer focus and high service standards are required.

Responsibilities

• Partner with Territory Sales Managers to maximise sales opportunities across aggregates and asphalt.
• Generate new business through proactive outbound calling and structured activity.
• Develop and manage both existing and prospective customer accounts, including cash and account customers.
• Deliver outstanding customer service and build long-term relationships.
• Create and maintain sales pipelines to support revenue growth.
• Utilise market intelligence and sales tools (Barbour ABI, LinkedIn, CRM) to identify opportunities.
• Develop direct-to-site opportunities and explore new routes to market.
• Complete structured customer call cycles and maintain records of interactions.
• Manage accounts through CMPs, CRM and company systems, including quotations and leads tracking.
• Provide end-to-end account management and resolve customer queries and complaints.
• Support preparation and administration of quotations, tenders and major contract opportunities.
• Share market intelligence with management and commercial teams and prepare reports.

Skills

Strong communication

Relationship building

Proactive sales

Organisational skills

Customer focus

Education

GCSEs / A Levels

Tools

SAP

CRM systems

Microsoft Office

Job description

## Internal Sales RepresentativeApplylocations: GBR > Manchester > Mayo Housetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: September 3, 2026 (26 days left to apply)job requisition id: JR10017593Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.**Internal Sales Representative****Salary:** **£27,000 - £37,000 Dependent on experience****Drive Growth. Build Relationships. Make an Impact.**We're looking for a motivated and customer-focused **Internal Sales Representative** to join our sales team. This is an exciting opportunity for someone who thrives on developing customer relationships, identifying new business opportunities, and driving commercial success.Working closely with our Territory Sales Managers, you'll play a key role in maximising sales performance across our Aggregates and Asphalt business while delivering exceptional service to customers.**What You'll Be Doing**As an Internal Sales Representative, you will:* Partner with Territory Sales Managers to maximise sales opportunities through volume, revenue, margin and product mix growth.* Generate new business through proactive outbound calling and structured sales activity.* Develop and manage both existing and prospective customer accounts, including cash and account customers.* Deliver outstanding customer service and build strong, long-term customer relationships.* Create and maintain effective sales pipelines to support sustainable revenue growth.* Utilise market intelligence and sales tools, including **Barbour ABI, LinkedIn, CRM systems and referral networks**, to identify new opportunities.* Develop direct-to-site opportunities and explore new routes to market.* Complete structured customer call cycles and maintain accurate records of all customer interactions.* Manage accounts through approved sales processes, including Customer Management Plans (CMPs), CRM and company systems.* Provide end-to-end account management, including the resolution of customer queries and complaints.* Follow up quotations and sales leads promptly, ensuring opportunities are accurately tracked and recorded.* Support the preparation and administration of quotations, tenders, local authority bids and major contract opportunities.* Gather and share relevant market intelligence with management and commercial teams.* Prepare reports, presentations and business updates for internal and external stakeholders.* Attend and contribute to commercial, operational and customer meetings when required.**What We're Looking For**Essential Skills & Experience* Strong communication and interpersonal skills.* Ability to build relationships and influence customers effectively.* A proactive and results-driven approach to sales.* Excellent organisational skills with the ability to manage multiple priorities.* Strong customer focus and commitment to delivering high levels of service.**Qualifications*** Good standard of education, such as GCSEs, A Levels or equivalent diploma qualifications.**Desirable Experience*** Previous experience in a sales, account management or customer-facing role.* Working knowledge of **SAP**, **CRM systems**, and **Microsoft Office applications**.**Why Join Us?**This role offers the opportunity to become an integral part of a collaborative sales team, helping to drive business growth while developing your commercial and customer relationship skills. You'll work with industry-leading products, gain valuable market insight, and have the opportunity to make a real impact on our business performance.**If you're passionate about sales, customer success and building strong business relationships, we'd love to hear from you.****Apply today and help shape the future growth of our Aggregates & Asphalt business.**At Heidelberg Materials UK (previously known as Hanson UK) we strive to create an inclusive and respectful workplace where every individual can bring their unique skills and background to contribute to the success of our business.### About usAt Heidelberg Materials UK (previously known as Hanson UK), we understand that a diverse workforce is key to our growth and development, and we aim to foster a culture that values openness, transparency, and individual achievement.As part of our commitment to promoting diversity, we are actively working to encourage more individuals to consider careers within the construction industry.We believe in building a workplace that is dedicated to promoting inclusivity and diversity.If you're interested in joining our team, we encourage you to apply, even if your experience or skill set doesn't perfectly align with the job description. Creating a candidate home page is optional, when asked, but you can use this to quickly see the progress of your application(s).You may still be the right fit for this or other roles within our company.Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Please contact [e-mail] for additional information or to request accommodations.We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.