Internal Sales Executive - Training, Growth & Progression

BPX Electro Mechanical Co. Ltd; North East; On-site; GBP 23,000 - 35,000; Full time

Benefits offered by this job

31 days annual leave

Training platform

Friendly environment

Dress down Fridays

Employee assistance

Referral bonus

Career progression

Cycle to work

Carry forward holidays

Additional annual leave

Free onsite parking

Emergency loans

Job summary

BPX Electro Mechanical Co. Ltd in Sunderland (SR5 2BX) is seeking an Internal Sales Executive to join our friendly team. This full-time, permanent role focuses on handling customer enquiries, liaising with suppliers and delivering excellent service.

You will proactively make calls, process quotations and orders, maintain CRM records and support continuous sales development. Training will be provided to grow with the business.

Qualifications

• Proven track record in internal sales.
• Experience making proactive outgoing calls.
• Excellent customer interaction skills.
• Strong organisational and administrative abilities.
• Full UK driving licence.
• Computer literate (MS Office).

Responsibilities

• Answer incoming enquiries to sell and support the company product range.
• Proactively make outgoing calls qualifying prospects and closing sales to meet targets.
• Accurately process quotations and sales orders using in-house systems.
• Timely administration of quotations using in-house quotation software.
• Ensure customer records are updated on the CRM system.
• Collation of customer files and purchase orders to company standards.
• Interact with customers to resolve queries or issues.
• Provide feedback to the sales team on opportunities.
• Maintain a culture of continuous improvement and excellence in customer service.
• Collate and coordinate information requested for management purposes.

Skills

Proactive attitude

Internal sales experience

Outgoing calls

Passion for sales

Customer interaction

Organisational skills

Attention to detail

Full UK driving licence

Tools

MS Office

Job description

BPX Electro Mechanical Co. Ltd in Sunderland (SR5 2BX) is seeking an Internal Sales Executive to join our friendly team. This full-time, permanent role focuses on handling customer enquiries, liaising with suppliers and delivering excellent service.

You will proactively make calls, process quotations and orders, maintain CRM records and support continuous sales development. Training will be provided to grow with the business.