Internal Sales Executive

Ionix Advanced Technologies Ltd

Leeds

On-site

GBP 24,000 - 32,000

Full time

30 hours ago

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Job summary

Ionix Advanced Technologies Ltd seeks an Internal Sales Executive to support the Commercial team by qualifying, following up and progressing inbound enquiries and opportunities. You will triage inquiries, conduct initial qualification calls and coordinate proposals while maintaining CRM records and timelines.

The role requires strong communication, organisational skills and commercial awareness to convert activity into qualified opportunities, with product and sales training provided.

Qualifications

Experience in internal sales, sales support, customer service, business development, account coordination or commercial administration.
Strong organisational skills with ability to manage multiple enquiries and deadlines.
Excellent written and verbal communication with professional engagement with customers and partners.
Confident telephone manner for initial qualification calls.
Strong attention to detail in maintaining CRM records and actions.
Commercial awareness and interest in developing sales opportunities.
Ability to translate customer requirements into internal actions for Sales/Engineering/BD teams.
Resilience, proactive follow-up and problem solving in a small, fast-moving team.
Willingness to learn across sales, marketing, customer support and technical products.
Proficiency with Microsoft Office and CRM systems.

Responsibilities

Triage and respond to inbound sales and monitoring enquiries, ensuring timely progress.
Conduct initial qualification calls to understand requirements, timelines and budget.
Research target accounts and prepare background information for engagement.
Follow up on marketing campaigns and partner-generated opportunities to create qualified opportunities.
Book and prepare sales meetings with agendas and line up technical/commercial colleagues.
Coordinate proposals, quotations and supporting documents with involved teams.
Maintain next steps, owners and timelines for each enquiry and opportunity.
Keep CRM records up-to-date with customer info, status and dates.
Support pipeline tracking, forecast updates and weekly reviews.
Assist with exhibitions, conferences and campaigns and post-event follow-ups.
Provide responsive support to customers, partners and internal teams.

Skills

Internal sales experience

Organisational skills

Verbal and written communication

Telephone qualification calls

CRM system usage

Attention to detail

Commercial awareness

Customer requirements translation

Resilience and tenacity

Multi-tasking in fast-paced team

Microsoft Office proficiency

Full UK driving licence

Tools

CRM systems

Microsoft Office

Job description

Location: Ionix’s offices and sales activities are based in Leeds, West Yorkshire. UK

Summary

Ionix Advanced Technologies specializes in high performance, extreme environment piezoelectric devices and materials, offering a range of sensors, actuators and transducer devices based on its novel piezoelectric materials, with applications in areas such as non-destructive testing/evaluation (NDT/E) condition monitoring and flow measurement in demanding environments.

Job Description Ionix is currently looking for an Internal Sales Executive who will be a key contributor to the Commercial team, supporting Business Development by ensuring enquiries, leads and opportunities are qualified, followed up and progressed effectively through the sales process. The role will focus on turning sales and marketing activity into well‑managed commercial opportunities. You will triage and respond to inbound enquiries, support outbound and campaign follow‑up activity, conduct initial qualification calls, book and prepare customer meetings, coordinate proposals and quotations, and maintain accurate sales and pipeline information in the company CRM system. The successful candidate will be commercially minded, organised and proactive, with strong communication skills and the ability to manage multiple enquiries and opportunities at different stages. Product and sales training will be provided.

Applicants must already have the right to live and work permanently in the UK, for example they are a UK citizen.

Responsibilities:

· Triage and respond to inbound sales and Monitoring enquiries, ensuring all enquiries are acknowledged, logged and progressed in a timely manner.

· Conduct initial qualification calls with prospective customers to understand their requirements, application, timescales, budget expectations and decision process.

· Support the Business Development team by researching target accounts, identifying relevant contacts and preparing background information ahead of customer engagement.

· Follow up on marketing campaign responses, website enquiries, exhibition leads and partner‑generated opportunities, converting interest into qualified sales opportunities.

· Book and prepare sales meetings, including arranging diaries, sending agendas, preparing background notes and ensuring relevant technical or commercial colleagues are involved.

· Coordinate proposals, quotations and supporting sales documentation, working with the Sales Director, Engineering and Operations teams where technical or commercial input is required.

· Maintain clear next steps, owners and timelines for each active enquiry or opportunity, ensuring that no customer follow‑up is missed.

· Maintain accurate and up‑to‑date records in the company CRM system, including customer information, opportunity status, next actions, quotation details and expected decision dates.

· Support the Sales and Business Development team with pipeline tracking, forecast updates and weekly opportunity reviews.

· Act as commercial continuity ensuring customer communications and internal actions continue to move forward.

· Support partner and distributor follow‑up activity, including tracking partner‑generated leads, arranging meetings and ensuring actions are recorded and progressed.

· Assist with preparation for exhibitions, conferences, customer visits and sales campaigns, including account research, meeting coordination and follow‑up activity.

· Provide responsive, professional support to customers, partners and internal colleagues, helping to build confidence in Ionix and its products.

· Work with the wider Sales, Marketing and Technical teams to deliver the collective commercial goals of the business.

The Candidate

Essential skills and personal attributes:

· Experience in an internal sales, sales support, customer service, business development, account coordination or commercial administration role.

· Strong organisational skills, with the ability to manage multiple enquiries, follow‑ups and deadlines at the same time.

· Excellent written and verbal communication skills, with the ability to engage professionally with customers, partners and internal colleagues.

· A confident telephone manner and the ability to conduct initial qualification calls with prospective customers.

· Strong attention to detail, particularly in maintaining CRM records, tracking actions and preparing customer‑facing information.

· Commercial awareness and an interest in how sales opportunities are developed, qualified and converted into orders.

· Ability to understand customer requirements and translate them into clear internal actions for the Sales, Engineering or Business Development teams.