Internal Sales Engineer

AVK UK Ltd; Dukinfield; On-site; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Welfare & wellbeing programme

Competitive salary

33 days holiday

Life Assurance (×3)

Company pension

Job summary

AVK UK Ltd is seeking an Internal Sales Engineer for our Hyde team. You will manage quotations, support customers with technical solutions, and collaborate with external sales, manufacturing and supply chain to convert quotes into orders.

Key tasks include pricing negotiations, lead-time management, and accurate CRM updates to maximise revenue while maintaining high service standards.

Qualifications

• Experience in internal sales or technical sales or customer service.
• Ability to understand and explain technical products and solutions.
• Strong communication and relationship-building skills.

Responsibilities

• Prepare and manage quotations for fabricated water fitting products.
• Follow up quotations and convert opportunities into sales.
• Provide product advice, pricing, lead times and delivery information.
• Negotiate pricing and discounts within authority levels.
• Liaise with manufacturing to ensure orders and lead times stay on track.
• Maintain CRM records with accurate customer and opportunity data.
• Support External Sales to identify opportunities and maximise revenue.
• Generate management information and quote conversion reports.
• Ensure sales activities comply with ISO procedures.

Skills

Internal sales experience

Technical sales

Customer service

CRM experience

Communication

Tools

CRM systems

Microsoft Office

Job description

VACANCY: Internal Sales Engineer

LOCATION: AVK Hyde, Manchester

ABOUT US:

AVK UK is part of the AVK Group, a global market leader in the design, manufacture, and supply of valves, pipe fittings, hydrants, and flow control equipment for the Water, Waste Water, Oil and Gas industries. With a strong reputation for quality and innovation, AVK UK operates across three key sites in Chesterfield, Hyde, and Corby. We pride ourselves on our collaborative culture, commitment to continuous improvement, and the opportunity we offer our people to make a real impact. If you're looking to join a forward-thinking organisation where your skills will help shape the future, AVK UK is the place to be.

Join AVK and help shape the future of water infrastructure.

ABOUT THE ROLE:

We're looking for a proactive and customer-focused Internal Sales Engineer to join our Internal Sales team in Hyde. This is an exciting opportunity for someone with technical sales experience who enjoys building customer relationships, providing technical solutions, and driving sales growth.

Working closely with customers, external sales teams, manufacturing, and supply chain colleagues, you'll play a key role in converting quotations into orders while delivering outstanding customer service and technical support.

Key responsibilities include, but are not limited to:

• Preparing and managing quotations for fabricated water fitting products.
• Following up quotations and converting opportunities into sales.
• Providing product advice, technical support, pricing, lead times, and delivery information.
• Managing pricing and discount structures within agreed authority levels.
• Negotiating competitive market rates while protecting profitability.
• Liaising with manufacturing to ensure orders, lead times, and production schedules remain on track.
• Maintaining accurate customer and opportunity information within the CRM system.
• Supporting the External Sales team to identify opportunities and maximise revenue growth.
• Producing management information and quote conversion reports.
• Ensuring all sales activities comply with company and ISO procedures.

ABOUT YOU:

• Experience in an internal sales, technical sales, sales engineering, or customer service environment.
• Strong communication and relationship-building skills.
• Ability to understand and explain technical products and solutions.
• Commercial awareness with confidence in pricing and negotiations.
• Strong organisational skills and attention to detail.
• Experience using CRM systems and Microsoft Office.
• A proactive attitude with a willingness to learn and develop.

WHAT WE OFFER:

• A culture of shared values, goals, attitudes and business growth
• Employee Assistance Programme (Welfare and Wellbeing)
• Competitive salary
• 33 days holiday (including statutory Public Holidays)
• Life Assurance plan (x3)Company pension plan
• Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home and Travel)
• A blend of training to help your career development

STRONGER TOGETHER

Each of our companies has developed significant expertise and capability in its own right, the greatest opportunity lies in how we bring these strengths together.

Stronger Together represents a shared direction for the future. By aligning our expertise, connecting our capabilities and working more closely across the group, we strengthen our ability to deliver value to customers, compete effectively in the market and create new opportunities for growth.

We know that our people make the difference in the AVK Group, and we are looking for skilled, passionate, and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment