Internal Sales Coordinator

Talent Finder; Grimethorpe; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Pension contribution

Career development

Work-from-home after 3 months

Employee support

Job summary

Talent Finder is seeking an Internal Sales Coordinator in Grimethorpe for a full-time role. You will support customers through the sales process, handle enquiries, quotations and coordinate orders to delivery.

The role involves maintaining relationships with existing customers while identifying opportunities to upsell, cross-sell and develop new business. A 40-hour week and UK driving licence are required.

Qualifications

• Experience in a customer-focused or administrative role.
• Proficiency in Microsoft Word and Excel.
• Good attention to detail and organisational skills.
• Right to live and work in the UK.
• Full UK driving licence.
• Previous experience in a sales role.

Responsibilities

• Maintaining and developing relationships with existing customers.
• Handling incoming sales calls and customer enquiries.
• Preparing accurate and competitive customer quotations.
• Following up quotations and potential leads to maximise sales opportunities.
• Identifying opportunities to upsell and cross-sell products and services.
• Processing customer orders and maintaining accurate information.
• Liaising with Production, Operations and Logistics teams to coordinate orders and deliveries.
• Keeping customers updated on order progress and delivery timescales.
• Responding to customer queries and resolving issues promptly.
• Maintaining accurate customer and sales records.
• Providing general sales and administrative support to the wider team as required.

Skills

Customer-focused

Administrative experience

Attention to detail

Organisational skills

Driving licence

Right to work in the UK

Sales experience

Tools

Microsoft Word

Microsoft Excel

Job description

Internal Sales Coordinator | Grimethorpe | Full Time | £13 per hour

Working Hours: 40 hours per week, Monday to Friday

Our client is a leading UK manufacturer and supplier to the construction industry, providing products and solutions to customers across the country. They pride themselves on delivering excellent customer service, maintaining strong customer relationships and supporting their employees’ development.

The Role

Our client is looking for an enthusiastic and customer-focused Internal Sales Coordinator to support the continued growth of the business.

The role involves supporting customers throughout the sales process, from handling enquiries and preparing quotations to following up opportunities and coordinating orders through to delivery. You will maintain relationships with existing customers while identifying opportunities to increase sales through upselling, cross-selling and new business development.

Key Responsibilities

• Maintaining and developing relationships with existing customers
• Handling incoming sales calls and customer enquiries
• Preparing accurate and competitive customer quotations
• Following up quotations and potential leads to maximise sales opportunities
• Identifying opportunities to upsell and cross-sell products and services
• Processing customer orders and maintaining accurate information
• Liaising with Production, Operations and Logistics teams to coordinate orders and deliveries
• Keeping customers updated on order progress and delivery timescales
• Responding to customer queries and resolving issues promptly
• Maintaining accurate customer and sales records
• Providing general sales and administrative support to the wider team as required

Requirements

• Experience in a customer-focused or administrative role
• Proficiency in Microsoft Office packages, including Word and Excel
• Good attention to detail and organisational skills
• Right to live and work in the UK
• Full UK driving licence
• Previous experience in a sales role

What’s In It For You

• Company pension contribution
• Opportunity for career development
• Work-from-home opportunity after three months
• Employee assistance and support

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