Internal Sales Account Co-Ordinator

Confidential; Caerphilly; On-site; GBP 25,000 - 34,000; Full time

Job summary

Confidential is seeking an Internal Sales Account Co-Ordinator in the UK to coordinate internal processes that achieve on-time deliveries and targeted margins. The role involves managing quotations, orders, and data entry in Sage 200/CRM, and reporting performance information for internal and customer needs.

You will liaise with procurement and warehouse teams to meet SLAs, demonstrate a customer-focused approach, and identify opportunities to align solutions with customer expectations.

Qualifications

• Experience in sales and procurement processes.
• Strong knowledge of industrial sales and customer requirements.
• Familiarity with quality and business operating systems.

Responsibilities

• Coordinate internal processes to meet customer deliveries and target margins.
• Ensure accurate quotations and sales orders with timely data input.
• Collaborate with procurement and warehouse to meet SLAs and customer expectations.
• Identify sales opportunities and communicate effectively with customers.

Skills

Sales & Procurement

Industrial Sales

Quality & Operating Systems

Legislation & Compliance

Commercial Acumen

Communication Skills

Problem-Solving

Decision-Making

GCSE Maths

Excel Proficiency

MRO Product Knowledge

Education

GCSE Mathematics

Tools

Microsoft Excel

Job description

Overview

The Internal Sales Account Co-Ordinator is responsible for the co-ordination of the internal processes to achieve specified customer deliveries and the targeted margin. This includes the co-ordination, accuracy and on time delivery of the customer quotations and sales orders, timely and accurate input of system (Sage 200/CRM) data. The creation and reporting of performance information for both internal and customer requirements. Liaise with internal departments including procurement and warehouse to achieve all customer SLA requirements. Demonstrate a customer-focused approach at all times, with proven experience in buying and sourcing to proactively identify opportunities, meet customer needs, and ensure solutions align with customer expectations.

Responsibilities

• Ensure processes are aligned with Company targets and objectives along with customer requirements
• Customer meetings/ conference calls are proactively approached with an agenda. Information and reports are readily available and accurate. Clear and concise communication with customer questions/ issues are dealt with promptly. Customer Communication structure is exercised effectively to ensure all information requirements are coordinated (Daily, Weekly, Monthly).
• Work within the team to maintain clear responsibility and accountability to deliver current and future growth. Play an active role in the creation and maintenance of a Sales Pipeline.
• Develop a good understanding of how the customer business functions with knowledge of their business strategy and growth plans. Understand how their business processes operate and how the company could help and support. Identify sales opportunities and proactively sell the company solution

Knowledge & Skills

• Sales and Procurement Experience
• Industrial Sales Knowledge
• Quality and Business Operating Systems
• Relevant Legislation and Compliance
• Commercial Acumen
• Effective Communication Skills
• Problem-Solving Skills
• Decision-Making Skills
• GCSE Mathematics (Grade 4/C or above, or equivalent)
• Microsoft Excel Proficiency
• MRO Product Knowledge

Our Referral Incentive

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from us you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

• We offer a 500 referral if you introduce someone we place - see our website for details

We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK