Internal Communications Specialist

UK1 Finastra International Limited; Greater London; Hybrid; GBP 42,000 - 66,000; Full time

Benefits offered by this job

Flexible vacation

Hybrid working

Employee Assistance Program

Wellbeing initiatives

Pension plan

Learning & career development

Job summary

Finastra is seeking an experienced Internal Communications Specialist to help establish and lead internal communications for a newly formed business. This is a hands-on opportunity to build the internal communications approach from the ground up.

You’ll develop the strategy, establish channels, standards and ways of working, and personally create communications that connect employees with the organisation’s strategy, priorities, culture and change initiatives.

Qualifications

• End-to-end internal communications experience.
• Ability to draft and deliver employee communications and leadership updates.
• Experience supporting change initiatives and organisational transformation.
• Strong writing, editing, and storytelling skills.

Responsibilities

• Develop and deliver internal comms strategy and editorial calendar.
• Write and edit communications, leadership updates, announcements, FAQs and speaker notes.
• Partner with senior leaders to plan messaging for priorities and change.
• Manage channels (intranet, email, engagement platforms) and create engaging materials.
• Measure effectiveness and use insights to improve future comms.
• Embed AI-enabled automation to improve processes and data standards.

Skills

Internal communications

Stakeholder management

Copywriting

Storytelling

Change communications

Tools

SharePoint

Teams

Viva Engage

Intranet

Job description

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

About the role We’re looking for an experienced Internal Communications Specialist to help establish and lead internal communications for a newly formed business. This is a hands‑on opportunity to build the internal communications approach from the ground up. You’ll develop the strategy, establish channels, standards and ways of working, and personally create communications that connect employees with the organisation’s strategy, priorities, culture and change initiatives.

What you’ll be doing Develop and deliver the internal communications strategy and editorial calendar, aligning communications with business priorities, transformation and employee engagement objectives. Personally write and edit employee communications, leadership updates, announcements, talking points, FAQs, speaker notes, manager briefings and communication toolkits. Partner with senior leaders to develop communication plans and messaging for key business priorities and organisational change. Manage internal communication channels, including the intranet, email and employee engagement platforms, using the right mix of channels for different audiences and messages. Create presentations and communications materials for town halls, employee events, webinars and leadership communications. Develop communications that help employees understand business strategy, culture, values and internal initiatives, adapting messaging for both employee and manager audiences. Support communications for organisational change, restructuring, acquisitions and wider business transformation. Measure communication effectiveness through engagement data, readership, campaign metrics and feedback, using these insights to improve future communications. Drive productivity and business performance by embedding AI‑enabled automation, improving processes based on value and risk, ensuring trusted data standards, and leveraging insights to support informed decision‑making and measurable outcomes.

What we’re looking for You’ll bring strong end‑to‑end internal or employee communications experience and be comfortable moving between strategy and hands‑on delivery. Strong writing skills are essential. You’ll need experience personally drafting and delivering employee communications, rather than solely developing frameworks or templates for others to complete. You’ll also bring: Experience across internal communications, employee communications, HR communications, change communications or corporate communications. Excellent writing, editing, copywriting and storytelling skills. Experience supporting senior leaders and delivering organisation‑wide communications. Experience developing communication campaigns and supporting change initiatives. Experience creating presentations, PowerPoint materials, speaker notes and communications for employee events. Experience using internal communication channels and digital platforms such as intranets, SharePoint, Teams or Viva Engage. Strong stakeholder management skills and the ability to work closely with leaders on communication approaches and messaging. A hands‑on and adaptable approach, with the ability to create structure, standards and processes in an environment where these may not yet exist. Experience within technology or financial services would be useful, but it isn’t essential. What matters most is strong end‑to‑end employee communications experience and the ability to establish and deliver communications within a smaller or newly established organisation. Candidates coming from an agency environment should be able to demonstrate direct employee communications experience and a strong understanding of communicating from an employee perspective.

The opportunity You’ll play an important role in establishing the new organisation’s internal voice, communications standards and ways of working, while creating the content and channels employees need to stay informed and connected to the business.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for: Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.* Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working. *Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra. At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey.

Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands‑on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting‑edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance.

We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck‑in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact.

At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well‑being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well‑being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture

At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work.

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