Internal Communications Officer

Independent Age; Greater London; Hybrid; GBP 19,000 - 23,000; Part time

Benefits offered by this job

28 days leave + public holidays

Generous pension with life assurance

Learning and development opportunities

Enhanced leave provisions

Job summary

Independent Age is seeking an Internal Communications Officer to work across the charity at all levels, ensuring information and activity are shared effectively.

Reporting to the Media Comms Manager, you will send regular email communications, coordinate staff briefings and update the intranet, with a flexible, part-time schedule.

Qualifications

• Exceptional written communication skills.
• Strong verbal communication and emotional intelligence.
• Excellent organisational skills.

Responsibilities

• Send regular email communications to staff.
• Coordinate staff briefings across the organisation.
• Update the intranet and ensure information is shared effectively.

Skills

Written communication

Verbal communication

Emotional intelligence

Organisation

Job description

Location: Hybrid working in London (minimum 4 days per month in the office)

Salary: £20,696per annum

ClosingDate: Wednesday 14 October 2026

Reference: X265-26

Independent Age is the national charity focused on ending financial hardship in later life. We want every older person to be able to afford to live well.

We stand with older people in financial hardship, offering urgent help today and shaping a fairer, more secure tomorrow. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. And we use the knowledge and insight gained from our services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Internal Communications Officer is a fundamental cross-organisational role. Working with staff across the charity at all levels to ensure information and activity is shared effectively.

Reporting into the Media Comms Manager, you will send regular email communications , coordinate staff briefings and update the intranet. The role will need exceptional written skills, strong verbal communication skills and emotional intelligence alongside fantastic organisational skills.

This role is offered on a part‑time basis, working 21 hours per week. We are happy to discuss flexible working patterns and can accommodate the hours across 3, 4 or 5 days per week.

For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including

• 28 days annual leave plus public holidays
• a generous pension scheme with life assurance
• fantastic learning and development opportunities
• a number of enhanced leave provisions and benefits

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.

With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us here .