Internal Communications Manager

Department for Work and Pensions (DWP); Leeds; On-site; GBP 50,000 - 70,000; Full time

Job summary

Department for Work and Pensions in Leeds is seeking a Senior Internal Communications Manager to lead high‑impact internal campaigns, shaping communications that reach tens of thousands of colleagues and communities nationwide.

You will act as a trusted advisor to senior leaders, analyse engagement data, and develop talent across the internal communications function while delivering strategic, well‑planned campaigns aligned with DWP's wider communications strategy.

Responsibilities

• Develop internal communications and campaigns aligned to DWP's wider strategy
• Provide strategic advice to senior leaders to engage internal audiences
• Gather intelligence and analyse engagement to inform strategies
• Provide leadership and line management within the internal communications function

Job description

Working in the Department for Work and Pensions internal communications team is an exciting, inspiring opportunity that will challenge and develop you as a communications leader. You will be working on high profile initiatives, helping to shape communications on issues that directly influence tens of thousands of colleagues, communities and everyday lives across the country. We welcome applications from outstanding candidates who want to apply their expertise in delivering impactful internal communications at scale to support understanding, drive engagement and deliver quality business outcomes. As our Senior Internal Communications Manager, you will

• Work with your team to develop internal communications and campaigns that are thoroughly planned and fully aligned to DWP's wider communications strategy. These campaigns will look to innovate and break new ground, taking inspiration from 'best in class internal communications.
• Act as a trusted advisor, providing strategic advice and constructive challenge to senior leaders to make sure that their communications engage - and resonate with - our internal colleague audiences.
• Gather intelligence and insight and analyse the effectiveness of internal engagement to help inform current and future engagement strategies. We build two-way communication campaigns that engage our people and show we are listening to feedback.
• Provide exceptional leadership and line management, working collaboratively across the wider internal communications function and communications directorate. Develop internal communications talent and build robust succession plans.