Internal Communications Manager

Department for Work and Pensions (DWP); City of Westminster; On-site; GBP 60,000 - 90,000; Full time

Job summary

Department for Work and Pensions (DWP) is seeking a Senior Internal Communications Manager to shape and lead internal comms across high-profile initiatives. You will guide campaigns, analyse engagement, and advise senior leaders to maximise impact for tens of thousands of colleagues nationwide.

Lead talented teams, develop robust succession plans, and collaborate across the internal communications function to deliver quality business outcomes.

Qualifications

• Experience leading internal communications at scale.
• Strong advisory and influencing skills with senior leaders.
• Proven track record delivering engaging campaigns.

Responsibilities

• Develop internal communications and campaigns aligned to strategy.
• Act as trusted advisor to senior leaders on engagement.
• Gather insight, analyse effectiveness, and drive improvements.

Skills

Leadership

Strategic comms

Stakeholder mgmt

Campaign mgmt

Education

Bachelor's degree in Communications

Tools

MS Office

Job description

Working in the Department for Work and Pensions internal communications team is an exciting, inspiring opportunity that will challenge and develop you as a communications leader. You will be working on high profile initiatives, helping to shape communications on issues that directly influence tens of thousands of colleagues, communities and everyday lives across the country. We welcome applications from outstanding candidates who want to apply their expertise in delivering impactful internal communications at scale to support understanding, drive engagement and deliver quality business outcomes. As our Senior Internal Communications Manager, you will

• Work with your team to develop internal communications and campaigns that are thoroughly planned and fully aligned to DWP's wider communications strategy. These campaigns will look to innovate and break new ground, taking inspiration from 'best in class internal communications.
• Act as a trusted advisor, providing strategic advice and constructive challenge to senior leaders to make sure that their communications engage - and resonate with - our internal colleague audiences.
• Gather intelligence and insight and analyse the effectiveness of internal engagement to help inform current and future engagement strategies. We build two-way communication campaigns that engage our people and show we are listening to feedback.
• Provide exceptional leadership and line management, working collaboratively across the wider internal communications function and communications directorate. Develop internal communications talent and build robust succession plans.