Internal Communications Manager

Gateshead Council; Gateshead; On-site; GBP 35,000 - 48,000; Part time

Benefits offered by this job

Part Time / Full Time

Hourly Pay

Varied Projects

Collaborative Environment

Professional Development

Strategic Impact

Job summary

Gateshead Council is seeking an experienced Internal Communications Manager within the Marketing team in Gateshead. The role offers flexibility between part-time and full-time hours and focuses on developing engaging, strategic internal communications to connect employees with the Council's vision and values.

You will lead campaigns, manage channels such as intranets and newsletters, and provide strategic guidance to senior leaders while driving employee engagement and shaping a positive

Qualifications

• Significant experience within internal communications, corporate communications, public relations, marketing, or a related field.
• Strategic communication skills and ability to develop and deliver campaigns.
• Strong writing, editing, and content development skills across channels.

Responsibilities

• Develop and deliver the internal communications strategy.
• Plan, create, and implement campaigns that inform and inspire staff.
• Oversee intranets, newsletters, staff briefings, and digital channels.
• Provide strategic advice to senior leaders, directors, and service managers.
• Lead communication activities for organisational change programmes.
• Produce content: articles, presentations, speeches, briefings, videos, leadership communications.
• Develop initiatives that encourage employee participation and feedback.
• Coordinate internal events, staff engagement activities, and leadership communication opportunities.
• Monitor communication effectiveness through data, analytics, and employee feedback.
• Ensure all communications align with the Council's values, brand identity, accessibility standards, and communication policies.
• Work with HR, external communications, digital teams, and service areas to deliver consistent messaging.
• Identify and manage communication risks while responding to emerging employee-related issues.
• Stay informed about industry best practices and emerging trends.

Skills

Internal communications

Strategic communication

Stakeholder management

Content creation

Analytical skills

Tools

Intranet platforms

Newsletters

Engagement tools

Job description

Internal Communications Manager within Marketing in Gateshead. This ongoing opportunity offers both part-time and full-time flexibility, providing an exciting chance to join Gateshead Council and lead the development of engaging, strategic internal communications. In this influential role, you will help connect employees with the Council's vision, priorities, and values, driving employee engagement and fostering a positive organisational culture through effective communication.

Perks and benefits

• Part Time / Full Time: Choose a working pattern that suits your lifestyle while maintaining a healthy work-life balance.
• Hourly Pay: Benefit from competitive hourly rates that reward your expertise and commitment.
• Varied Projects: Enjoy the diversity and challenge of working across a range of communication initiatives and organisational priorities.
• Collaborative Environment: Work within a creative and supportive team that encourages innovation and fresh ideas.
• Professional Development: Access ongoing learning opportunities to enhance your skills and stay ahead of industry developments.
• Strategic Impact: Play a key role in shaping organisational culture and employee engagement across the Council.

What you will do

• Communications Strategy: Develop and deliver the Council's internal communications strategy to support organisational objectives and priorities.
• Campaign Management: Plan, create, and implement engaging internal communication campaigns that inform and inspire employees.
• Channel Management: Oversee and manage internal communication channels including intranet platforms, newsletters, staff briefings, and digital communications.
• Senior Stakeholder Support: Provide strategic communications advice and guidance to senior leaders, directors, and service managers.
• Change Communications: Lead communication activities for organisational change programmes, ensuring clear and consistent messaging.
• Content Creation: Produce engaging content including articles, presentations, speeches, briefings, videos, and leadership communications.
• Employee Engagement: Develop initiatives that encourage employee participation, engagement, and feedback.
• Event Coordination: Support and coordinate internal events, staff engagement activities, and leadership communication opportunities.
• Performance Analysis: Monitor communication effectiveness through data, analytics, and employee feedback, making recommendations for improvement.
• Brand Compliance: Ensure all communications align with the Council's values, brand identity, accessibility standards, and communication policies.
• Cross-Team Collaboration: Work closely with HR, external communications, digital teams, and service areas to deliver consistent messaging.
• Risk Management: Identify and manage communication risks while responding effectively to emerging employee-related issues.
• Continuous Improvement: Stay informed about industry best practices and emerging trends in internal communications and employee engagement.

Requirements

• Experience: Significant experience within internal communications, corporate communications, public relations, marketing, or a related field.
• Strategic Communication Skills: Proven ability to develop and deliver successful communication strategies and campaigns.
• Content Creation: Strong writing, editing, and content development skills across a variety of communication channels.
• Stakeholder Management: Experience advising and influencing senior leaders and stakeholders.
• Employee Engagement Knowledge: Understanding of employee engagement principles and organisational communications best practice.
• Project Management: Ability to manage multiple projects, priorities, and deadlines effectively.
• Communication Skills: Exceptional verbal, written, presentation, and interpersonal skills.
• Digital Skills: Experience managing digital communication platforms, intranets, newsletters, and engagement tools.
• Analytical Skills: Ability to evaluate communication effectiveness and use data to inform future activity.

Location

Gateshead offers an excellent balance of city convenience and community spirit. Home to iconic cultural landmarks, beautiful green spaces, and a thriving arts and business scene, the area provides an outstanding quality of life. With easy access to Newcastle, excellent transport links, and a welcoming atmosphere, Gateshead is a fantastic place to develop your career while enjoying everything the North East has to offer.