Internal Communications Lead (Transformation)

Sgn; London Borough of Islington; Hybrid; GBP 44,000 - 54,000; Full time

Benefits offered by this job

Joint-contribution pension

Enhanced maternity & family leave

Life assurance

HolidayPlus

Virtual GP

Employee Assistance Programme & retail

Job summary

SGN is seeking an experienced Internal Communications Lead (Transformation) based in Farringdon. The role is full-time and hybrid, shaping how we engage colleagues through major transformation programmes.

You will translate complex initiatives into clear messages across multiple channels to drive understanding, engagement and adoption. Reporting to the Senior Internal Communications Manager, you will partner with senior leaders and project teams, deliver strategic communications, and coach

Qualifications

• Significant experience in internal communications supporting transformation or organisational change.
• Excellent writing, storytelling and ability to tailor messages for different audiences.
• Creativity and proficiency with diverse content creation tools.
• Experience partnering with senior leaders and influencing stakeholders at all levels.
• Strong understanding of change management principles and adoption strategies.
• Ability to manage multiple priorities in a fast-paced, evolving environment.

Responsibilities

• Deliver engaging communication content that supports transformation programmes and explains changes.
• Collaborate with senior leaders and project teams to translate complex changes into clear messages.
• Develop multi-channel internal campaigns to drive awareness, engagement and adoption.
• Provide strategic communications advice and coaching to leaders for confident, authentic delivery.
• Measure effectiveness using insights and feedback to improve engagement and outcomes.
• Champion a colleague-first approach to change communication aligned with SGN values.

Skills

Internal communications

Writing

Storytelling

Stakeholder management

Change management

Analytical skills

Job description

Internal Communications Lead (Transformation)

Farringdon | £49k – £ per annum (dependent on skills and qualifications)

Full-time | Hybrid

Joint-contribution pension from 6% (12% total) – Enhanced maternity & family leave – Life assurance – HolidayPlus – Virtual GP & Employee Assistance Programme plus retail and leisure discounts & many more.

As our business continues through an exciting period of change and transformation, we're looking for an experienced Internal Communications Lead to help shape how we engage, inform and inspire colleagues across SGN. Reporting to the Senior Internal Communications Manager, you'll play a key role in developing and delivering compelling communications that support major transformation programmes, ensuring colleagues understand and embrace the changes that help us deliver for our customers and communities.

Working closely with senior leaders, project teams and stakeholders across the business, you'll translate complex initiatives into clear messages that drive understanding, engagement and adoption. This is an excellent opportunity for a communications professional who thrives in a fast-paced environment, enjoys influencing at all levels, and is passionate about helping colleagues navigate change successfully.

We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on the front line, plays a key part in this mission. Here’s how you will contribute…

• Deliver engaging communication content that supports business transformation programmes, ensuring colleagues understand what is changing, why it matters, and how they are impacted
• Partner with senior leaders and project teams to translate complex change initiatives into clear, compelling, and accessible messages
• Develop multi-channel internal communication campaigns that drive awareness, understanding, engagement, and adoption of key transformation activities
• Provide strategic communications advice and coaching to leaders, helping them communicate change with confidence and authenticity
• Measure the effectiveness of transformation communications, using colleague insight and feedback to continuously improve engagement and outcomes
• Champion a colleague-first approach to change communication, ensuring transparency, consistency, and alignment with SGN's values and strategic objectives

What you will need

• Significant experience in internal communications, supporting organisational change, transformation, or business improvement programmes
• Excellent writing, storytelling, and stakeholder management skills, with the ability to adapt messages for different audiences
• Creativity and ability across a range of tools in creating content that is clear and engaging
• Experience partnering with senior leaders and influencing stakeholders at all levels across a complex organisation
• Strong understanding of change management principles and how effective communication supports successful change adoption
• Ability to manage multiple priorities and deliver high-quality communications in a fast-paced, evolving environment
• A proactive, collaborative approach, with strong analytical skills and the ability to use insight and feedback to shape communications strategies

Not sure you meet every requirement?

Research shows some people – particularly women and those from underrepresented backgrounds – may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.

If this role interests you but you’re not sure you tick every box, we’d still love to hear from you. You might be just who we’re looking for – now or in the future.

Why SGN?

SGN leads pioneering research and development for a energy system. Our innovative technologies are transforming the gas industry while keeping people safe and warm. We are an award-winning employer, including CCA Gold Awards for Great Places to Work and Inclusivity and Accessibility, and a proud Gold member of the Armed Forces Covenant.

If you require any accommodations or support during the application process, reach out to us. We’re here to help ensure an inclusive and accessible experience for everyone.