Internal Account Manager

Exclusive-Networks; Alton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

24 days holiday + bank holidays

Birthday off

Pension scheme

Beer fridge + socials

Cycle to work

Free gym membership

Free parking

Enhanced maternity/paternity leave

Job summary

Exclusive Networks in the United Kingdom is seeking an Internal Account Manager to act as a single point of contact for major accounts, issuing quotations within SLA, handling queries, and supporting renewals and upsell opportunities through our sales team.

You will manage the internal sales cycle from quote to deal completion, keep CRM up to date, coordinate with external teams, and help drive attendance at events and webinars while expanding Exclusive Networks' portfolio.

Qualifications

• Strong communication skills and telephone manner.
• Commercially aware with a customer-focused approach.
• Attention to detail with solid admin skills.
• Ability to learn quickly and adapt to processes.
• Builds strong internal and external relationships.
• Motivated to hit and exceed targets.
• Proficient with MS Office (Excel & Word).

Responsibilities

• Provide quotations within SLA and process purchase orders as needed.
• Act as single point of contact for major accounts and support renewals.
• Coordinate with external sales team to upsell and cross-sell services.
• Drive attendance to Exclusive Networks events and webinars.
• Maintain accurate CRM data and track opportunity status.
• Support the sales cycle from preparation to deal closure.

Skills

Communication

Telephone manner

Commercial awareness

Attention to detail

Fast learner

Relationship building

MS Office

Tools

Microsoft Office (Excel & Word)

Job description

EXCLUSIVE NETWORKS | IntroductionExclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.Our benefits include:24 days holiday plus Bank holidays, increasing with service up to 30 days and we want you to take themYour birthday offPay care scheme5% Matched pension schemeBeer fridge Friday and quarterly social eventsCycle to work schemeFree Gym membershipFree parkingEnhanced maternity and paternity leave and more…DUTIES AND RESPONSIBILITIES | About the roleWe are looking for an Internal Account Manager who will provide a single point of contact for a list of accounts. Tasks include providing quotations within set SLA times, assisting with queries, looking for opportunities to maximise deal size.As the Internal Account Manager you will:Provide a high level of customer service to Major Accounts as an internal resource dedicated resource issuing Quotations and processing Purchase orders as well as completing administrative tasks as and when necessary. (i.e. Loans, Deal Registration, deliveries/logistics).Drive attendance to Exclusive Networks event/webinars.Ensure that the CRM database in up to date with the correct Opportunity status etc.Assist and manage renewals business with a view to upsell and cross sellTo provide support (both administrative & sales) to allocated external sales team member(s) with the end goal of helping to exceed targets and widen the range of Exclusive Networks services and solutions offered to customers.To own and manage the internal sales operational cycle by liaising with the key stakeholders on behalf of the account manager, in order to ensure smooth running of the sales cycle from preparation to deal completion.QUALIFICATIONS AND EXPERIENCE | About youThe ideal Internal Account Manager :Responsive and efficientStrong communication skills, with good telephone mannerCommercially awareAttention to detail with good administrative skillsAbility to learn quicklyHolds strong relationships both internally and externallyTakes responsibility for personal development with a strong desire to work to and surpass targetsKnowledge of Microsoft Office (Excel & Word)To develop and maintain strong customer and supplier relationships that enhances and promotes the sales of Exclusive Networks portfolioWHO ARE EXCLUSIVE NETWORKS? | Why work for usWe are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.Good Luck !#IND1If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.