Interim UX Consultant

Intelligent People; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading information services company in Central London is seeking an Interim UX Consultant / Principal Product Designer / UX Strategist for B2B products. The role involves conducting UX audits of subscription-based products and delivering actionable recommendations for improvement. Candidates should have proven UX expertise within complex B2B digital products, strong information architecture skills, and the ability to engage with senior stakeholders. The position requires a hands-on approach and immediate availability, with a hybrid work model expected in the office 2–3 days/week.

Qualifications

• Proven experience delivering UX improvements within complex B2B digital products or SaaS platforms.
• Strong expertise in information architecture, navigation design, and usability optimisation.
• Experience working on data-heavy, workflow-driven, or subscription-based products.
• A track record of conducting UX audits or diagnostic reviews and delivering actionable recommendations.
• Experience working within legacy or constrained technology environments.

Responsibilities

• Conduct a rapid audit of existing products and identify key UX issues.
• Assess and improve information architecture and content hierarchy.
• Evaluate information density and usability within complex interfaces.
• Translate findings into a clear, prioritised set of actionable recommendations.
• Engage with senior stakeholders to understand business priorities.

Skills

UX improvements in B2B digital products

Information architecture expertise

Usability optimisation

Stakeholder management

Ability to deliver quickly

Job description

Working for a leading information services company, the Interim UX Consultant / Principal Product Designer / UX Strategist – B2B Product will review and assess a portfolio of subscription-based products, delivering clear, actionable recommendations to improve user experience, navigation, and overall product usability.

This is a contract role based in Central London, with an expectation of 2–3 days per week in the office.

The Interim UX Consultant / Principal Product Designer / UX Strategist – B2B Product role will:

• Conduct a rapid audit of existing products, identifying key UX, navigation, and structural issues.
• Assess and improve information architecture, labelling, and content hierarchy across the product portfolio.
• Evaluate information density and usability within complex, data-heavy interfaces.
• Identify opportunities to standardise UX patterns across products while allowing for necessary variation across different user groups.
• Work within the constraints of a legacy product stack currently undergoing modernisation.
• Engage with senior stakeholders, including leadership-level discussions, to understand business priorities and constraints.
• Translate findings into a clear, prioritised set of actionable recommendations.
• Provide pragmatic guidance on implementation, balancing ideal UX outcomes with technical and operational realities.
• Contribute to improving overall product usability, consistency, and customer satisfaction.

Candidates for the Interim UX Consultant / Principal Product Designer / UX Strategist – B2B Product role must have:

• Proven experience delivering UX improvements within complex B2B digital products or SaaS platforms.
• Strong expertise in information architecture, navigation design, and usability optimisation.
• Experience working on data-heavy, workflow-driven, or subscription-based products.
• A track record of conducting UX audits or diagnostic reviews and delivering actionable recommendations.
• Experience working within legacy or constrained technology environments, with a pragmatic approach to improvement.
• Strong stakeholder management skills, with the ability to engage confidently at senior level.
• A hands-on approach, with the ability to move quickly and deliver value within a short timeframe.
• Availability to start immediately or at short notice.