Interim Operations Manager

Age UK Sutton; Bristol; Hybrid; GBP 42,000 - 45,000; Full time

Job summary

A leading charity in Bristol is seeking an Interim Operations Manager to oversee daily operations and support the CEO. This full-time role involves managing staff, finances, and reporting systems to enhance organizational effectiveness. Ideal candidates will have strong leadership and communication skills, with a passion for youth empowerment and social change.

Qualifications

• Experienced operations manager or similar, ideally within a charity or youth work setting.
• Strong at time management and self-management.
• Excellent communicator with good interpersonal skills.

Responsibilities

• Oversee day-to-day activities of the charity and project team.
• Responsible for HR planning, staff development, and performance management.
• Develop and implement a standardized dashboard of KPIs for reporting.

Skills

Leadership

Performance Management

Organizational Skills

Communication

Collaboration

Education

Experience in operations management

Job description

Interim Operations Manager - Integrate UK

This is an office-based role (Unit 6 Montpelier Central, Station Rd, Bristol) with the flexibility to work 1 day a week remotely.

Operations

Full time

Interim

Not only do the team at Bristol charity,Integrate UK believe in giving young people a voice - they have been hard at work in making sure those voices are creating future leaders.Sound like a cause you'd like to get behind?This youth-led charity is looking for an Interim Operations Manager who can bring their experience and collaboration skills to co-develop this role, and you might just be who they are looking for!

Who are they?

Integrate UK are investing in the skills, passions and talents of young people aged 12 to 24, to nurture future leaders who promote their vision of a society based on gender and racial equality and community cohesion. Their work with their young leaders may involve script and film development, a stage production, song writing or organising and hosting an annual conference whereby they showcase all the brilliant work created throughout the year. Creativity to lift young minds is at the heart of this charity!

Central to their decision-making are 10 Junior Trustees who lead youth steering groups and report back to the Board of Trustees. They are crucial as they keep the team on track, share constructive feedback and inform all aspects of their service.

What matters to them: Company Culture

The mission

By providing young people with the skills, opportunities and platforms to lead and to deliver the changes they want to see in terms of gender and racial equality, they also nurture their aspirations, enabling them to achieve their full potential and to change, define and determine their own lives and those of future generations.

Their Values

Empowerment – providing the skills, platforms and opportunities so young people can advocate for themselves and create the changes they want to see in the world

Integrity – staying true to the Integrate model of working devised by its service users

Representation – being meaningfully youth led and ensuring Integrate is representative of those we serve

Creativity – finding innovative, creative approaches to youth led change

Inclusivity – making sure everyone is welcome and has a voice

So what does life as an Interim Operations Manager at Integrate UK look like?

Are you a strong leader who can motivate a small team? Support their CEO, Lisa Zimmerman, in championing a positive organisational structure? Then, here's a look at some of the tasks they need you to take leadership on in this role:

• Day-to-day activities: Responsible for overseeing the day-to-day activities of the charity and of the project team and ensuring that all goals and objectives are met in a timely manner.
• Workforce management: Responsible for HR planning and policies, appraisal, staff development, performance management and reviews and staff wellbeing.
• Finances:To support our outsourced bookkeeper with financial admin in liaison with the CEO.
• IT involvement: Oversight of IT systems and processes alongside our outsourced IT provider.
• Developing systems: Ensuring that the necessary policies and procedures are in place, up to date and being complied with and that staff are appropriately trained, supervised and supported.
• Impact and reporting: Develop and implement a standardised dashboard of KPI’s for regular reporting. Support the production of reports for funders ensuring processes are in place to ensure that indicators and outcomes are met.

There's great flexibility on these, so they are hoping you can help them work towards something special!

This is a new role for Integrate UK, with the aim to bring in an experienced operations resource (initially on an interim basis) to support their CEO and Co-founder - allowing her to focus more of her time on their strategy, partnerships and growth and impact.

Who are they looking for?

Being comfortable getting hands on with the above duties should be something that you're keen to do when it comes to advocating for young talent! The team need you to come in and quickly understand what they do at Integrate so you’ll need to be:

• An experienced operations manager (or similar), ideally within a charity or youth work setting.
• Experienced in performance management and staff development.
• Flexible and adaptable turning your hand to all manner of things at short notice.
• Strong at time management, self-management and organisational skills, with proven ability to organise and prioritise own and others’ workloads.
• Able to keep track of our finances, systems and IT.
• An excellent communicator with good interpersonal, listening and collaboration skills.

Applications will be particularly welcomed from those with lived experience of gender-based issues and who reflect the diversity of our beneficiaries - but of course, this is not essential and they are looking forward to hearing from all candidates who can align with their values and mission!

Sounding good? We'd love to hear from you - here's how you can apply today:

Please submit a CV and a cover letter both in Word doc. format for the team at Eastside People , who are supporting Integrate UK in the recruitment of this role.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV and ensure that you cover the following:

• Why are you interested in the interim Operations Manager role?
• What recent experience do you have which is relevant for the role?
• Your availability and any practical issues.

If you would like a call to discuss the role in more detail, please email Bernice at [e-mail] to arrange a convenient time. Having a call of this kind will not influence the success or otherwise of your application.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please contact us if you require any assistance or adjustment so that we can make the application process work for you.

The closing date for applications is Friday 30 th Maywith online shortlisting interviews with Eastside People taking place the week after. Interviews with Integrate UK will take place early to mid-June.

Diversity & Inclusion

Eastside People is fully committed to equality of opportunity and diversity and works with our clients to ensure that we recruit inclusively, seeking to address the underrepresentation of some groups of people in leadership teams.

Apply now

Apply now

Investing in the skills and talents of young people to nurture future leaders who promote our vision and values. We've helped thousands of young people find a voice and a platform to advocate for social change on issues that matter to them.

£42,000 to 45,000 (depending on experience)

Hours

Full-time, for 6-9 months.

30-05-2025

Job attachments

Integrate_UK_Candidate_Information_Pack_Interim_Operations_Manager_May_2025.pdf