Interim On-Site Housing & Estate Services Manager

Park Avenue Recruitment; London Borough of Hackney; On-site; GBP 52,000 - 66,000; Full time

Job summary

Park Avenue Recruitment is seeking an Interim Neighbourhood & Estate Services Manager in London for a 3-month, site-based contract. The role leads a team of five Neighbourhood Services Officers to deliver a high-quality estate service, with a strong focus on resident satisfaction.

The ideal candidate has housing management experience, a hands-on leadership style and the ability to drive performance and contractor standards on day one.

Qualifications

• Experience leading frontline housing teams.
• Strong knowledge of tenancy and neighbourhood services.
• Visible and approachable leadership style.

Responsibilities

• Lead and support a frontline housing team of 5 Neighbourhood Services Officers.
• Ensure officers are visible and deliver a responsive resident service.
• Oversee estate and communal inspections and safety issues.
• Drive standards in cleaning, grounds, waste and communal areas.
• Manage estate services contractors and address underperformance.
• Support the team with complex resident and estate issues.
• Improve service performance, behaviours and consistency.
• Assist mobilisation of a new estate services contract.

Skills

Housing management

Frontline team leadership

Estate management

Contract management

People development

Job description

Park Avenue Recruitment is seeking an Interim Neighbourhood & Estate Services Manager in London for a 3-month, site-based contract. The role leads a team of five Neighbourhood Services Officers to deliver a high-quality estate service, with a strong focus on resident satisfaction.

The ideal candidate has housing management experience, a hands-on leadership style and the ability to drive performance and contractor standards on day one.