Interim Learning and Development Coordinator

BVRLA; Chesham Bois; On-site; GBP 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits as an Interim Learning and Development Coordinator in a dynamic automotive organization. This temporary role is perfect for someone looking to make an impact while covering maternity leave. You will support the Head of Learning and Development in managing various training initiatives, from instructor-led courses to e-learning platforms. Your analytical skills will help drive sales and marketing efforts, ensuring that member training needs are met efficiently. If you are passionate about learning and development and eager to contribute to a forward-thinking team, this role could be your next career step.

Qualifications

• Entry-level role requiring strong skills in account management and training coordination.
• Experience in sales and marketing is beneficial for this temporary position.

Responsibilities

• Support the Head of Learning and Development with training administration.
• Manage e-learning platform and analyze sales metrics for growth.
• Coordinate training courses and maintain CRM records.

Skills

Account Management

Sales and Marketing

CRM Management

Training Coordination

Data Analysis

Education

Bachelor's Degree in Human Resources or related field

Tools

Zoom

Microsoft Teams

CRM Software

Job description

Interim Learning and Development Coordinator

This is a temporary role to provide maternity cover, starting in February 2025. The role reports into the Head of Learning and Development.

Job Purpose

• Support the BVRLA Head of Learning and Development with the Account Management, Marketing & New Business targets for the Learning & Development portfolio in line with the 3-year strategic Business Plan.
• Manage the administration of BVRLA’s portfolio of instructor-led courses by administering training functions in a timely, courteous and cost-efficient manner.
• Monitor, complete and review, where appropriate, a learning needs analysis for members and build this into a Sales & Marketing plan.
• Promote awareness and drive sales of the services provided by the Learning & Development department.
• Handle inbox training enquiries ensuring that members’ training needs are identified and met.

Job Responsibilities

e-Learning

• Account Manage and drive new business where appropriate on the BVRLA e-learning Platform.
• Analyse trends and metrics on Active Learner Packages, No of Leasing Brokers, No of e-learning packages to maximise growth while focusing on all new sales and upsell opportunities.
• Register e-learners on our e-learning platform. Invoice new e-licences and renewals. Monitor any system outages, troubleshoot and report problems to Head of Learning and Development.
• Ensure CRM is kept up to date to reflect new licences and renewals on the LMS.
• Manage the e-Learning renewals process. Ensuring that users are notified of their upcoming renewals, they are actioned, recorded, invoiced for and report to the Head of Learning & Development. Reconcile e-Learning numbers monthly with accounts. Compile a report and present a SWOT analysis to the Learning and Development Department.
• Maintain e-learner contacts on CRM, ensuring they are up to date.
• Manage annual Rental Operator Skills examinations under direction from Head of Learning and Development.

Sales and Marketing

• Review, analyse and report on the Learning & Development sales metrics to monitor progress and meet targets in line with the business plans with the support from the Head of Learning & Development.
• Maintain the BVRLA training webpages in collaboration with the Learning & Development Specialist eg. course outlines, course descriptions, e-brochures.
• Coordinate marketing campaigns for all aspects of the Learning & Development portfolio and liaise with the Head of Learning and Development where appropriate and monitor delegate sign-ups and success rate.
• Report on all aspects of the marketing campaign in collaboration with the communications team to maximise engagement with our membership.

Training Courses

• Control and manage the deployment of training with the trainer on the day to ensure learners meet the required BVRLA code of conduct training standards.
• In collaboration with the Head of Learning & Development write, cost and follow up Driven by You instructor-led training proposals.
• Maintain the Training inbox by ensuring queries are responded to in a timely manner.
• Ensure CRM is kept up-to-date with delegate attendees for instructor-led training courses.
• Organise and schedule courses with 3rd Party Trainers and accredited training providers.
• If course is on-site, organise meeting room, book lunches, prepare room. Coordinate refreshments on day of training for open course delegates and trainer.
• Maintain and update Annual Training Planner for the following 12 months.
• Dispatch training certificates to all delegates attending training events.
• Send out joining instructions to delegates at least 2 weeks prior to training date.
• Maintain Learning and Development member contacts on CRM, ensuring they are up-to-date.
• Raise purchase orders and process invoices.
• Organise setup of instructor-led online courses using tools such as Zoom and Microsoft Teams.

General

• In the absence of the Head of Learning & Development present at committee meetings.
• Manage, Attend, and support in supplier meetings with external stakeholders.
• Attend and support cross-departmental meetings with the Head of Learning and Development when needed.

Seniority Level

Entry level

Employment Type

Temporary

Job Function

Human Resources

Industries

Automotive