Interim Head of P2P Operations - Transformation Leader

Michael Page; West Midlands; On-site; GBP 65,000 - 90,000; Full time

Job summary

Michael Page is seeking an Interim Head of P2P Operations in the West Midlands to lead the transformation of Purchase to Pay policies, processes and engagement activities within a public sector setting. The role requires senior stakeholder collaboration, policy development, and governance to ensure compliant, high-performing P2P services.

The ideal candidate will have significant P2P leadership experience, a track record of large-scale operational change, and a proven ability to integrate

Qualifications

• Significant leadership experience within a Purchase to Pay (P2P), Accounts Payable, Shared Services, Finance Operations, or Procure-to-Pay environment.
• Proven track record of leading large-scale operational transformation and change programmes.
• Experience implementing policies, processes, and controls within a complex organisation.
• Strong understanding of end-to-end P2P processes, governance, risk, and compliance requirements
• Demonstrable experience leading and integrating teams through periods of organisational change.
• Excellent stakeholder management skills, with the ability to influence and engage senior leaders across multiple business areas.
• Experience developing high-performing teams, driving service excellence, and delivering continuous improvement initiatives.
• Strong analytical and problem-solving abilities, with experience using performance data and management information to drive decision-making.
• Excellent communication skills, capable of translating complex operational and policy requirements into clear business outcomes.

Responsibilities

• Lead the implementation of Purchase to Pay policies, processes, communications, and engagement activities to support the successful transformation of P2P services.
• Work closely with senior stakeholders and subject matter experts to develop, agree, and implement new policies and operating procedures.
• Ensure compliance with P2P policies through effective controls, governance frameworks, and performance monitoring.
• Lead and manage process improvements and operational change initiatives, ensuring business readiness and successful adoption across the organisation.
• Oversee the integration of existing P2P Support, Transactions, and Shared Services teams into a single high-performing function.
• Develop capability, expertise, and leadership within the team, fostering a culture of continuous improvement and customer service excellence.
• Drive operational performance through the use of service metrics, insight, and effective resource management.
• Build strong relationships with internal and external stakeholders to ensure efficient and effective service delivery.
• Champion innovation, process optimisation, and best practice across the P2P operating model.
• Undertake any other duties commensurate with the grade and responsibilities of the role.

Skills

Leadership

P2P / Accounts Payable

Operational transformation

Policy development

Governance & controls

Stakeholder management

Team development

Analytical / MI usage

Clear communication

Job description

Michael Page is seeking an Interim Head of P2P Operations in the West Midlands to lead the transformation of Purchase to Pay policies, processes and engagement activities within a public sector setting. The role requires senior stakeholder collaboration, policy development, and governance to ensure compliant, high-performing P2P services.

The ideal candidate will have significant P2P leadership experience, a track record of large-scale operational change, and a proven ability to integrate