Interim Head of Improvement (Band 8C)

North Cheshire and Mersey NHS Foundation Trust; Warrington; On-site; GBP 75,000 - 95,000; Full time

Job summary

North Cheshire and Mersey NHS Foundation Trust is recruiting a Head of Improvement to oversee the Trust's Operational Improvement Programme. The role reports to the Chief Operating Officer and focuses on delivering productivity improvements across Care Groups and clinical departments, aligning with strategic objectives.

The post involves coordinating across finance, operational, transformation, digital and quality improvement teams to implement improvements at pace and embed a robust PMO

Responsibilities

• Oversee the Improvement Programme and lead on project delivery across clinical and operational teams.
• Develop and implement a robust PMO framework to monitor productivity initiatives and reporting to governance groups.
• Coordinate with finance, clinical and transformation teams to prioritise and deliver agreed productivity improvements.

Job description

As part of our productivity improvement journey, this is an exciting opportunity to oversee the Trust's Operational Improvement Programme. The post is fixed-term until January 2028.

Reporting to the Chief Operating Officer, the Head of Improvement will support Care Groups and engage with clinical departments to develop and ensure delivery of productivity improvement plans that align and support the successful achievement of the Trust's strategic objectives.

This will involve proactively working with finance and operational teams to assimilate information from several sources to determine opportunities to improve the productivity of services, secure agreement on the prioritisation of these projects before coordinating operational, clinical, transformation, digital and quality improvement teams to implement improvement at pace.

The postholder will implement a robust standardised PMO framework for productivity improvement within the organisation, ensuring effective reporting and escalation to the Trust's Improvement Group and onwards to its Finance and Sustainability Committee. The postholder will be an advocate in furthering the Trust's culture of continuous improvement and will work closely with the Associate Director of Quality in the application of continuous improvement principles in major improvement programmes.

Main duties of the job

• Service Improvement: Ensure clear service improvement priorities are defined and prioritised aligned to Trust strategic objectives and GIRFT opportunities. Use system management skills and project management expertise to bring together teams to produce improvement plans and projects. Design and embed monitoring and assurance systems to track progress and impact.
• Quality Improvement: Work with the Associate Director of QI to ensure the Trusts Quality Improvement strategy is aligned to the Trusts strategic improvement objectives, develop plans, procedures, and processes to ensure a wider group of staff are empowered with skills in continuous improvement and use these skills to deliver measurable improvements.
• Improvement Planning and Project Management: Leading on the development of the improvement plan, drawing on the operational and financial plan liaising with professional groups across the organisation to produce the plan. Create systems to monitor ongoing performance and delivery against the plan and report to the improvement group and FSC.

Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation

Our mission is to be exceptional for our patients, our communities and each other

Our vision is to be a great organisation providing excellent healthcare and opportunities to work and learn

Our approach to healthcare is founded on our four core values:

• Kind - we are caring, supporting and respectful to everyone
• Open - we are honest, transparent and open to new ways of working
• Fair - we listen, value our differences and are inclusive to all
• One team - we work well together and with our communities

We employ almost 6,500 people from more than 80 nationalities and are fully committed to being an equal, diverse and inclusive employer. Our culture and values ensure that everyone is treated with dignity and respect, and that no job applicant or employee is disadvantaged at any stage of their journey.

We are also proud to be an Armed Forces Friendly organisation and welcome applications from members of the Armed Forces community, including veterans, reservists and families.

Working at NCM means becoming part of a dedicated team of clinical and support staff who are passionate about keeping people well and supporting wellbeing. If you share our values and are motivated by making a difference for our patients.