Interim Debt Recovery Specialist in Basingstoke

Robert Half Limited; Basingstoke; On-site; GBP 39,000 - 56,000; Full time

Job summary

Robert Half Limited is seeking an experienced Interim Debt Recovery Specialist to manage a portfolio of overdue accounts from our Basingstoke office. The role is a 3-month interim assignment with immediate start, offering hands-on recovery activity and close collaboration with stakeholders.

You will negotiate payment plans, review customer circumstances and maintain meticulous case records. The ideal candidate has background in debt recovery, collections or credit control, with strong

Qualifications

• Experience in debt recovery, collections, credit control or arrears management.
• Strong negotiation and communication skills.
• Ability to manage challenging conversations professionally and effectively.
• Excellent attention to detail and organisational skills.
• Comfortable in a fast-paced environment with a varied caseload.
• Strong IT and systems skills.

Responsibilities

• Manage a portfolio of overdue, delinquent and defaulted accounts.
• Proactively contact customers to discuss balances and agree repayment solutions.
• Negotiate payment plans, settlements and recovery strategies.
• Assess customer circumstances and determine appropriate action.
• Collaborate with internal stakeholders and third parties to progress recovery.
• Support litigation, insolvency and other complex recovery processes as required.
• Maintain accurate records of all interactions and case activity.
• Ensure activity complies with regulatory and compliance requirements.
• Identify opportunities to improve recovery processes and efficiency.

Skills

Negotiation

Communication

Handling difficult conversations

Attention to detail

Organisational skills

IT systems

Tools

IT systems

Job description

Robert Half Limited is seeking an experienced Interim Debt Recovery Specialist to manage a portfolio of overdue accounts from our Basingstoke office. The role is a 3-month interim assignment with immediate start, offering hands-on recovery activity and close collaboration with stakeholders.

You will negotiate payment plans, review customer circumstances and maintain meticulous case records. The ideal candidate has background in debt recovery, collections or credit control, with strong