Interim Account Director

Go Fractional; City of Edinburgh; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Go Fractional is seeking a Client Services Lead for a fixed-term contract in Edinburgh. You will lead multi-talented teams to deliver brilliant work for large and mid-sized clients, build strong client relationships and identify new opportunities. This hybrid role sits with the Client Services department and reports to a Client Director.

The contract runs from October 2026 to March 2027, with hybrid working in Edinburgh and a focus on delivering profitable services.

Responsibilities

• Lead and inspire your team to deliver great work for clients
• Understand client business challenges and develop annual client development plans
• Become a trusted go-to partner to clients and identify opportunities to extend relationships
• Proactively network within client organisations to identify new opportunities
• Manage the team to deliver work profitably
• Provide regular reporting on client performance and progress against targets

Job description

The Role

Reporting to a Client Director this role is focused on:

• Leading our multi-talented teams to deliver brilliant work and experiences for large and mid-sized clients with diverse needs
• Building strong relationships with clients
• Identifying and helping to convert new relationships and opportunities
• Working with Client Director(s) to develop and deliver strategic client development plans
• Ensuring that we are delivering our services profitably

Ideally you will have experience in a range of communications disciplines, such as brand, digital, reporting and/or employee engagement. Whilst success starts with delivering brilliant work, you'll also be a natural at building great client relationships and seeking out new opportunities.

The role requires you to be able to offer ongoing guidance to clients, and to identify when to bring in a range of specialist experts to provide insights and guidance on a range of topics, audiences and disciplines.

PLEASE NOTE: THIS ROLE IS A FIXED TERM CONTRACT STARTING IN OCTOBER 2026 THROUGH TO MARCH 2027

Responsibilities

• Direct and inspire your team to deliver great work for clients
• The ability to understand your clients' key business and communications challenges and develop an annual client development plan with senior support
• The skills to become a valued go-to partner to your clients
• Proactively network within client organisations to identify opportunities to extend our relationship
• Manage the team to deliver the work profitably
• Regular reporting on client performance and progress against targets.

Department: Client Services

Location: Edinburgh

Employment type: Contract

Work arrangement: Hybrid