Interface Coordinator (Hotel Interface Systems)

JR United Kingdom; Wolverhampton; Remote; GBP 25,000 - 30,000; Full time

Job summary

A leading company seeks an Interface Coordinator to work remotely on integrating POS systems in hotels. The role requires a tech-savvy individual with at least 5 years in hotel operations, proficient in hotel interface systems, and excellent communication skills. You'll manage system configurations, testing, and liaise with internal and external parties to ensure successful implementation.

Qualifications

• Strong understanding of hotel interface systems (key and phone systems, POS, PMS).
• 5 years' experience in hotel operations with expertise in technology.

Responsibilities

• Configure and test hotel interfaces for POS integration.
• Document procedures and ensure adherence to operational standards.
• Maintain communication with project teams and stakeholders.

Skills

Technical Proficiency

Problem Solving

Communication Skills

Job description

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Client:

Russell Tobin

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

7

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Interface Coordinator (Hotel Interface Systems) - UK (Remote) - 12+ months (Contract) - 25k - 30k GBP/Annum

Role Overview

The Interface Coordinator will work remotely to configure, test, and collaborate with a third-party provider in the implementation of Point of Sale (POS) systems across hotels. This role is ideally suited for a tech-savvy professional with deep familiarity in hotel operational interfaces—such as keys, phones, POS, and Property Management Systems (PMS). With a focus on ensuring seamless system integration, the successful candidate will leverage strong communication skills and a positive, engaging personality to drive project success.

Key Responsibilities

System Configuration & Testing:

• Configure and test hotel interfaces to integrate POS solutions with existing hotel technologies (keys, phones, PMS, etc.).
• Perform troubleshooting and quality checks to ensure reliable and efficient systems integration.
• Work closely with a designated third-party company to facilitate the smooth implementation of POS systems in hotels.
• Act as a primary liaison between internal stakeholders and external vendors, ensuring timely communication and effective project coordination.

Interface Management:

• Document configuration procedures, test outcomes, and resolution of technical issues.
• Ensure that all hotel interface integrations adhere to operational standards and project specifications.

Communication & Reporting:

• Maintain clear and consistent communication with project teams and stakeholders.
• Provide regular updates on progress, challenges, and overall project status.

Required Skills & Qualifications

Technical Proficiency:

• Strong understanding of hotel interface systems (e.g., key systems, phone systems, POS, PMS).
• Experience with Point-of-Sale systems is a significant plus.

Industry Experience:

• A minimum of 5 years’ experience in hotel operations, with demonstrable expertise in hotel technology.
• Preferably, candidates should have experience with Hilton or be familiar with Hilton operational standards.

Communication & Interpersonal Skills:

• Excellent verbal and written communication skills.
• Capable of articulating technical concepts to a non-technical audience.

Problem Solving:

• Proven ability to troubleshoot system issues and implement efficient solutions in a remote working environment.

Preferred Attributes

Personality:

• Positive, approachable, and a good team player with a strong sense of responsibility and initiative.

Additional Experience:

• Any previous hands-on work in testing and configuring POS or hotel operational systems will be considered an advantage.