Interaction Designer - Government Services (Hybrid)

Talent; Birmingham; Hybrid; GBP 20,295,000 - 21,587,000; Full time

Job summary

Talent is seeking an experienced Interaction Designer for a Government Gateway project in Birmingham. The contract is 6 months, hybrid, with a day rate of £435 inside IR35.

You will map end-to-end service flows, build and test prototypes using the GOV.UK Design System, and ensure WCAG 2.2 AA/AAA accessibility compliance. Collaborating with researchers, content designers, developers and product managers in an Agile environment, you will translate user research into design hypotheses and clearly

Qualifications

• Proven track record as an Interaction Designer within digital public services.
• Evidence-based design translating user research into design hypotheses.
• Rapid prototyping experience in an Agile environment.

Responsibilities

• User-Centred Design: Map end-to-end service flows and interactions based on robust user research, data analytics, and government outcomes.
• Prototyping and Testing: Build, iterate, and refine high- and low-fidelity prototypes, wireframes, and user journeys using the GOV.UK Design System.
• Accessibility and Inclusion: Ensure all designs comply with WCAG 2.2 AAA/AA standards, creating accessible services that work for users regardless of digital capability.
• Agile Collaboration: Work within multidisciplinary teams (User Researchers, Content Designers, Developers, and Product Managers) to champion design choices to non-technical stakeholders.

Skills

User-Centred Design

Agile

Stakeholder management

Tools

GOV.UK Design System

Prototyping

Job description

Talent is seeking an experienced Interaction Designer for a Government Gateway project in Birmingham. The contract is 6 months, hybrid, with a day rate of £435 inside IR35.

You will map end-to-end service flows, build and test prototypes using the GOV.UK Design System, and ensure WCAG 2.2 AA/AAA accessibility compliance. Collaborating with researchers, content designers, developers and product managers in an Agile environment, you will translate user research into design hypotheses and clearly