Intensive Housing Management Officer

Dublin Gestalt Centre,psychotherapy,counselling and coaching and training providers; Romford; On-site; GBP 27,000; Full time

Job summary

An established industry player is seeking an Intensive Housing Management Officer to contribute to building safe and inclusive communities. This role focuses on delivering exceptional housing management support and maintaining high property standards. Ideal for those passionate about helping residents achieve independence, the position offers a dynamic work environment where compassion and professionalism are key. Join a team dedicated to making a meaningful impact in the lives of individuals with complex needs, while enjoying a supportive workplace with ample development opportunities.

Benefits

25 Days Annual Leave

Training and Development Opportunities

Employee Assistance Programme

Reflective Practice Sessions

Life Assurance Scheme

Cycle-to-Work Scheme

Annual Staff Awards

Qualifications

• Experience in supported housing management.
• Ability to adapt to various IT software.

Responsibilities

• Provide housing management support to residents.
• Maintain properties and foster community relationships.

Skills

Housing Management Experience

IT Proficiency

Flexibility in Working Patterns

Understanding of Complex Needs

Tools

Microsoft Office

Job description

Join to apply for the Intensive Housing Management Officer role at Dublin Gestalt Centre, psychotherapy, counselling, coaching, and training providers.

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About The Role

As an Intensive Housing Management Officer (IHMO), you will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, maintaining properties to excellent standards, and successfully sustaining tenancies. Committed to professionalism, teamwork, and customer service, you will address tenancy matters proactively, provide responsive support, and foster a positive environment where residents feel secure and valued. If you are driven to make a meaningful impact, this is the opportunity for you!

The Havering Complex Needs Pathway offers support to 23 residents across 5 services for individuals with low to medium level complex needs. This role involves supporting residents and participants in the Havering Borough to reintegrate into the community and prepare for independent living. The position is a floating officer role based in the Havering borough, supporting multiple services with intensive housing management support.

Shift Pattern

37.5 hours per week, 9:00 AM - 5:00 PM or 1:00 PM - 9:00 PM, Monday to Sunday, onsite.

Salary

£26,100

Why You Will Love This Role

This role is ideal for someone who thrives in a people-centered environment, enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by practical solutions to support residents in achieving their goals.

What Are We Looking For?

• Previous experience and knowledge within a supported housing management setting
• Ability to use, learn, and adapt to IT at an intermediate level, including Microsoft and other software programs
• Flexibility in working patterns to respond to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs

What We Offer

• 25 days of annual leave, increasing with length of service
• Training and development opportunities, including courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice sessions with a therapist provided by an external provider to support mental health and wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

About Us

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower marginalized people by building strong partnerships and creative solutions that bridge gaps in provision and support recovery, reablement, and resettlement.

SIG is a not-for-profit organization providing high-quality support and care across London, Brighton, Bedfordshire, Luton, and Kent in residential, drop-in centers, community floating support, probation settings, and hospitals. We believe in the power of well-planned, well-managed services to make a difference and work within high standards and regulatory frameworks.

Additional Information

Please note that this job advert may close early due to ongoing screening of applications. We advise applying promptly for consideration.

Further details on our policies, including Gender Pay, Equality and Diversity, Company Benefits, and our Candidate Privacy Policy, can be found on our website.

As part of our process, we conduct an enhanced DBS check; some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. Please ensure you have the right to work in the UK, as we are unable to provide sponsorship.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Individual and Family Services