Insurtech Implementation Specialist – Hybrid UK

R13 Recruitment; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

26 days annual leave + bank holidays

Company pension scheme

Flexible working

Job summary

R13 Recruitment are partnering with an insurtech business in London to recruit an Implementation Specialist. You will translate client requirements into the company’s platform and oversee product configuration, testing, and training through to successful go-live.

The role is client-facing with a strong focus on commercial lines insurance, accuracy, and relationships. A hybrid London office arrangement and opportunities for national/international travel are included.

Qualifications

• 2-3 years’ experience within commercial lines insurance.
• Good knowledge of commercial insurance terminology and classes of business.
• Experience with brokers, insurers or the London insurance market would be advantageous.
• Commercial, personable and confident, with a genuine ability to build relationships.
• Strong analytical and attention‑to‑detail skills.
• Confident working with Excel and detailed information.
• A natural problem solver who enjoys understanding how things work.
• Interested in technology and comfortable learning new platforms.
• Proactive, curious and confident asking questions and suggesting improvements.
• German would be a significant advantage; Spanish or Italian also beneficial.

Responsibilities

• Manage the implementation and onboarding of new insurance clients.
• Work directly with clients to understand their products and requirements.
• Review pricing structures, rating rules, policy documents and product information.
• Translate insurance requirements into the technology platform.
• Configure and test products, identifying issues and improvements.
• Work with technical and international teams to resolve queries and deliver solutions.
• Provide client training and support through to successful implementation.
• Maintain implementation documentation and look for ways to improve the process.
• Identify potential opportunities for growth within clients and refer back to the wider team.
• Attend client meetings, events and expos, with opportunities for travel.

Job description

R13 Recruitment are partnering with an insurtech business in London to recruit an Implementation Specialist. You will translate client requirements into the company’s platform and oversee product configuration, testing, and training through to successful go-live.

The role is client-facing with a strong focus on commercial lines insurance, accuracy, and relationships. A hybrid London office arrangement and opportunities for national/international travel are included.