Insurance Sales Advisor

markelcorp; Manchester; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Private medical cover

Dental cover

Life assurance

Company pension scheme

Travel insurance

Season ticket loan

Ongoing training and development

25 days holiday plus bank holidays

Job summary

Markel in Manchester Centre is recruiting an Insurance Sales Advisor to turn conversations into sales. The role offers a £28,000 basic salary plus monthly bonus and excellent benefits, with a Monday–Friday schedule and no evenings or weekends.

You will engage customers with quotes, manage renewals, handle inbound enquiries and identify cross-sell opportunities across specialist products, all while delivering strong customer service and aiming for sales targets.

Qualifications

• Experience in sales, telesales, customer service, retention or contact centre environments.
• Strong communication and relationship-building skills.
• A confident and resilient approach when handling objections.
• Experience working towards targets or KPI's.
• The ability to identify customer needs and recommend suitable solutions.

Responsibilities

• Contacting customers who have received quotes but haven't yet purchased.
• Following up renewals and re-engaging lapsed customers.
• Handling inbound sales enquiries from new and existing customers.
• Converting opportunities into sales while delivering exceptional customer service.
• Identifying cross-sell opportunities across a range of specialist insurance products.
• Processing quotations, renewals and policy changes.
• Responding to customer queries via phone, email and live chat.
• Working towards individual and team sales targets while contributing to a high-performing team culture.

Skills

Sales experience

Customer service

Strong communication

Relationship building

Target driven

Job description

Insurance Sales Advisor

Manchester City Centre | Monday-Friday | No Evenings or Weekends

£28,000 Basic + Monthly Bonus + Excellent Benefits

Turn Conversations into Sales. Build a Career in Insurance!

What's different about this role?

• No cold calling - every lead is warm and pre-qualified
• Monday to Friday only - no weekends or late evenings
• Monthly bonus opportunities
• Clear career progression pathways
• Supportive team environment with ongoing training

What You'll Be Doing

• Contacting customers who have received quotes but haven't yet purchased
• Following up renewals and re-engaging lapsed customers
• Handling inbound sales enquiries from new and existing customers
• Converting opportunities into sales while delivering exceptional customer service
• Identifying cross-sell opportunities across a range of specialist insurance products
• Processing quotations, renewals and policy changes
• Responding to customer queries via phone, email and live chat
• Working towards individual and team sales targets while contributing to a high-performing team culture

What We're Looking For

You'll be someone who enjoys speaking with people, is motivated by targets and takes pride in delivering great customer outcomes.

• Experience in sales, telesales, customer service, retention or contact centre environments
• Strong communication and relationship-building skills
• A confident and resilient approach when handling objections
• Experience working towards targets or KPI's
• The ability to identify customer needs and recommend suitable solutions
• A positive attitude and willingness to learn

Previous insurance or financial services experience would be beneficial, but it's not essential.

Why Join Us

In return, you'll receive

• £28,000 starting salary
• Achievable monthly bonus scheme
• 25 days holiday plus bank holidays
• Buy and sell holiday scheme
• Private medical cover
• Dental cover
• Life assurance
• Income protection
• Company pension scheme
• Travel insurance
• Season ticket loan
• Ongoing training and development
• Genuine opportunities for career progression across sales, underwriting, claims, operations and wider business functions

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us on 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.