Insurance & Safety Support Officer - Antrim

Vanrath; Antrim; On-site; GBP 24,000 - 34,000; Full time

Job summary

VANRATH is assisting a major public sector client in Antrim to recruit an Insurance and Safety Support Officer. You will provide administrative support across insurance, claims management and grey fleet processes, and process insurance claims while maintaining an effective system.

You will liaise with insurers, solicitors and other professionals, analyze claims data, and develop procedures to improve processes.

Qualifications

• Degree or equivalent in a business-related subject or four years' admin experience.
• Experience administering insurance claims is essential.
• Proficiency with Windows and Microsoft Office (Word, Outlook, Excel, Access, PowerPoint).
• Knowledge of insurance matters in local government is desirable.
• Willingness to complete a funded NEBOSH Certificate within two years.
• Full driving licence or access to suitable alternative transport.
• Availability to work outside normal hours when required.

Responsibilities

• Provide comprehensive administrative support across insurance, claims management and grey fleet processes.
• Process and monitor insurance claims, maintaining an effective claims management system.
• Analyse claims data to identify trends and escalate issues to management.
• Liaise with insurers, solicitors, legal services, brokers and claims professionals.
• Coordinate claims meetings with officers, insurers, investigators and engineers, and record outcomes.
• Keep paper and electronic records accurate and accessible.
• Develop and update procedures to improve claims management processes.
• Handle insurance-related costs, including purchase orders and non-orders in financial systems.
• Support six-monthly insurance broker meetings to review cover and claims history.
• Assist the Council and services under the Emergency Response Plan.

Skills

Admin experience

Insurance claims

NEBOSH Certificate

Driving licence

MS Office

Flexibility

Education

Degree or equivalent in business

Tools

MS Office Suite

Job description

VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitmentof an Insurance and Safety Support Officer to join their team based in Antrim.

What's in it for you?

• Hourly rate of £20.96
• Monday - Friday 9am - 5pm
• Varied role working with internal departments, insurers and legal professionals.

About your next employer

Our client is a local authority committed to delivering effective services and maintaining a safe environment for employees, residents, contractors and visitors.

You will join the People & Organisational Transformation Department, within the Health, Safety and Resilience section, supporting the delivery of insurance, claims management, resilience and risk management services.

About you

• A degree or equivalent qualification in a business-related subject, or a minimum of four years' relevant administration experience.
• A minimum of two years' relevant administrative experience, including administering insurance claims.
• Competence in using Windows and Microsoft Office applications, including Word, Outlook, Excel, Access and PowerPoint.
• Knowledge and understanding of insurance matters within local government.
• Hold, or be willing to undertake and successfully complete, a funded NEBOSH Certificate in Occupational Safety and Health within two years of appointment.
• A full current driving licence or, where a disability prevents driving, access to suitable alternative transport.
• Availability to work outside normal working hours when required.

Desirable Criteria

• Three years' relevant administrative experience, including administering insurance claims.
• Knowledge of accident reporting software.

What you'll do

• Provide comprehensive administrative support across insurance, claims management and grey fleet processes.
• Process insurance claims and maintain an effective claims management system, ensuring actions are followed through to completion.
• Monitor and analyse claims, insurance and grey fleet information, identifying trends and escalating recurring issues to management.
• Liaise with insurers, solicitors, legal services, brokers and other claims professionals.
• Coordinate and attend claims management meetings with Council officers, insurers, investigators, loss adjustors and engineers, recording notes and following up on agreed actions.
• Maintain accurate paper and electronic records, databases and information systems, ensuring documentation is readily accessible.
• Develop and update relevant procedures, identifying opportunities to improve claims management processes.
• Administer insurance-related costs, including processing purchase orders and non-orders through financial systems.
• Support six-monthly insurance broker meetings to review insurance cover and ongoing and historical claims.
• Assist the Council and its services in accordance with the Emergency Response Plan.

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