Insurance Premium Technician | Career Growth & Training

DXC Technology Company; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

Velonetic seeks an Insurance Premium Technician to join a supportive team in the UK. You will perform technical checks on insurance docs, resolve discrepancies, and use IT systems to process settlements with accuracy, under supervision.

Training and development opportunities are provided to grow your insurance knowledge. You will collaborate with colleagues and clients to ensure high-quality service, meet deadlines, and contribute to process improvements while building a rewarding long-term

Qualifications

• Strong numeracy, verbal and literacy skills.
• Computer literate with working knowledge of Outlook and MS Office.
• Ability to work to a high level of accuracy with attention to detail.
• Strong organisational, personal and time management skills.
• Ability to work independently and as part of a team.
• Excellent customer service skills.
• Ability to demonstrate strong negotiating and influencing skills.
• Positive attitude and natural curiosity to identify improvements.

Responsibilities

• Conducting technical checks on insurance documentation to ensure accuracy and identifing discrepancies or errors
• Using specific IT-based systems to support the technical process, with supervision or referral where applicable
• Liaising with customers and brokers to resolve queries and issues related to the work being processed
• Taking ownership of your own workload to ensure agreed service levels are achieved
• Inputing details into databases to initiate settlements and process updates
• Completing accurate reporting associated with the work being processed
• Supporting and contributing to innovation and process improvement projects
• Reviewing and validating insurance documentation to ensure quality and compliance
• Meeting agreed service levels in respect of quality, accuracy, and turnaround times

Skills

Strong numeracy

Verbal skills

Literacy skills

Attention to detail

Time management

Independent worker

Teamwork

Customer service

Negotiation

Curiosity for improvements

Tools

Outlook

MS Office

Job description

Velonetic seeks an Insurance Premium Technician to join a supportive team in the UK. You will perform technical checks on insurance docs, resolve discrepancies, and use IT systems to process settlements with accuracy, under supervision.

Training and development opportunities are provided to grow your insurance knowledge. You will collaborate with colleagues and clients to ensure high-quality service, meet deadlines, and contribute to process improvements while building a rewarding long-term