Insurance Premium Specialist – Training and Growth

1627 Ins-Sure Svcs Ltd; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Training & development

Structured induction programme

Sponsored professional qualifications

Job summary

Velonetic is seeking an Insurance Premium Technician to join a supportive team in the UK. The role focuses on technical checks, documentation review, and ensuring service quality and turnaround times.

Initial training on insurance documentation, systems, and processes will be provided, with ongoing development opportunities to build insurance knowledge and career progression in a collaborative environment.

Qualifications

• Strong numeracy, verbal and literacy skills.
• Computer literate with working knowledge of Outlook and MS Office.
• Ability to work to a high level of accuracy with attention to detail.
• Strong organisational, personal and time management skills.
• Ability to work independently and as part of a team.
• Excellent customer service skills.
• Ability to demonstrate strong negotiating and influencing skills.
• Positive attitude and natural curiosity to identify improvements.

Responsibilities

• Conducting technical checks on insurance documentation to ensure accuracy and identifying discrepancies or errors.
• Using specific IT-based systems to support the technical process, with supervision or referral where applicable.
• Liaising with customers and brokers to resolve queries and issues related to the work being processed.
• Taking ownership of your own workload to ensure agreed service levels are achieved.
• Inputting details into databases to initiate settlements and process updates.
• Completing accurate reporting associated with the work being processed.
• Supporting and contributing to innovation and process improvement projects.
• Reviewing and validating insurance documentation to ensure quality and compliance.
• Meeting agreed service levels in respect of quality, accuracy, and turnaround times.

Skills

Numeracy skills

Verbal communication

Literacy skills

Time management

Attention to detail

Teamwork

Customer service

Negotiation

Tools

Outlook

MS Office

Job description

Velonetic is seeking an Insurance Premium Technician to join a supportive team in the UK. The role focuses on technical checks, documentation review, and ensuring service quality and turnaround times.

Initial training on insurance documentation, systems, and processes will be provided, with ongoing development opportunities to build insurance knowledge and career progression in a collaborative environment.