Insurance Portfolio Manager: Product & Supplier Lead

Vwfs Uk; Milton Keynes; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Discretionary 10% on-target bonus

9% employer pension contribution

Car schemes: ECO/BEV options

Job summary

VWFS UK is seeking an Insurance Business Manager in Milton Keynes to oversee a defined portfolio of insurance and warranty products. You will apply your technical insurance knowledge to guide colleagues, manage key insurer relationships and drive performance, governance and compliance.

You will lead day-to-day portfolio management, negotiate supplier contracts, and ensure accurate management information and financial planning while enhancing customer outcomes.

Qualifications

• Experience in supplier management, contract management, management information analysis, forecasting, drafting procedures and presenting business updates to senior management.
• CII qualification ideally Dip CII or ACII; if not, ambition to work towards it.
• Commercial awareness and knowledge of compliance requirements including Consumer Duty and GDPR.
• Strong communication skills with ability to engage different audiences and adapt approach.
• Effective influencing and negotiation skills supported by good problem-solving abilities.
• Proficient in Excel, PowerPoint and Word at an intermediate level.

Responsibilities

• Be the product expert and provide insight, guidance and support to colleagues across the business.
• Manage relationships with insurers, administrators and third-party suppliers; review performance and drive service delivery.
• Lead day-to-day management of the product portfolio; resolve queries, oversee invoices, ensure processes run smoothly.
• Own supplier contracting and commercial negotiations; work with Legal on contracts, amendments and renewals.
• Maintain product governance and compliance; lead reviews, support committees and audits.
• Own product reporting, forecasting and financial performance; reconcile income and track results against plan.
• Manage budgets and financial planning; lead planning rounds and reforecasting.
• Champion customer experience; use reviews to identify improvement opportunities.

Skills

Supplier management

Contract management

Management information analysis

Forecasting

Negotiation skills

Excel

PowerPoint

Communication skills

Education

Dip CII/ACII qualification

Tools

Excel

PowerPoint

Word

Job description

VWFS UK is seeking an Insurance Business Manager in Milton Keynes to oversee a defined portfolio of insurance and warranty products. You will apply your technical insurance knowledge to guide colleagues, manage key insurer relationships and drive performance, governance and compliance.

You will lead day-to-day portfolio management, negotiate supplier contracts, and ensure accurate management information and financial planning while enhancing customer outcomes.