Insurance Operations Specialist — London Market & Data

i2i Recruitment Limited; Cheltenham; On-site; GBP 26,000 - 36,000; Full time

Job summary

i2i Recruitment Limited is seeking an insurance administrator to join a global insurance business in Cheltenham. You will process insurance documentation and data across systems, manage workloads to meet deadlines, and develop specialist technical skills in commercial and personal lines.

You will gain exposure to the London Market, build professional relationships across internal teams, and have opportunities to learn and progress in a supportive environment.

Qualifications

• Previous experience within the insurance industry in commercial lines, personal lines or another transferable insurance role.
• Strong understanding of insurance principles and policy lifecycle.
• Good attention to detail and accuracy.
• Strong organisational skills and ability to manage workload.
• Confident communication and ability to build professional relationships.
• Good problem-solving skills and confidence using initiative.
• Competent IT skills, including Microsoft Excel.
• Willingness to learn and develop knowledge of the London Market.

Responsibilities

• Process insurance documentation and data accurately across relevant systems.
• Manage workload to meet deadlines and service standards.
• Check information and documentation for accuracy and completeness.
• Identify and resolve routine issues, escalating more complex queries where needed.
• Carry out quality checks on work completed by other team members.
• Support and share knowledge with less experienced colleagues.
• Build relationships with internal teams and wider business stakeholders.
• Identify opportunities to improve processes and data quality.

Skills

Attention to detail

Organisational skills

Communication skills

Problem-solving

Excel

Willingness to learn

London Market knowledge

Education

CII qualification / working towards

Tools

Power BI

Insurance systems

Job description

i2i Recruitment Limited is seeking an insurance administrator to join a global insurance business in Cheltenham. You will process insurance documentation and data across systems, manage workloads to meet deadlines, and develop specialist technical skills in commercial and personal lines.

You will gain exposure to the London Market, build professional relationships across internal teams, and have opportunities to learn and progress in a supportive environment.