Insurance Officer - Entry Level in Risk & Finance

Medway Food Partnership; Chatham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Medway Council is seeking an Insurance Officer at level A to join the Risk Management & Insurance team in the UK. The role involves handling complex financial enquiries, conducting rules-based assessments, and applying policy to outcomes while keeping accurate records.

You will support a range of financial services, including budgeting, monitoring and closing accounts, and may handle complaints, FOI requests, insurance renewals, and policy queries as part of a broader risk management remit.

Qualifications

• Level A criteria are essential for appointment to the role.
• Medway Council cannot provide a Certificate of Sponsorship; candidates must already have UK work rights.

Responsibilities

• Handle complex financial enquiries by phone, e-transactions and face to face.
• Undertake rules-based financial assessments and link with other services for a whole view.
• Apply specialist policy and calculations to financial outcomes and maintain records.
• Deliver high-quality financial services, including budgets, monitoring and closing of accounts.
• Assist with complaints and FOI requests relating to the services.
• Support claims handling, insurance renewals, policy queries and risk management activities.

Job description

Medway Council is seeking an Insurance Officer at level A to join the Risk Management & Insurance team in the UK. The role involves handling complex financial enquiries, conducting rules-based assessments, and applying policy to outcomes while keeping accurate records.

You will support a range of financial services, including budgeting, monitoring and closing accounts, and may handle complaints, FOI requests, insurance renewals, and policy queries as part of a broader risk management remit.